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September 2023 by Fran A.
Long gone are the days when Macy's was a well-maintained and moderately-priced store that was pleasant to visit. Nowadays I wander in every few months hoping that I might finally find something in the women's clothes department but I usually walk out empty-handed. The entire second floor is a series of various clothing styles but they are often a disorganized mess. Overall the impression I have is that it's become a closeout store with endless racks of unsold items that are so tightly packed together that you can't browse through them (if you even wanted to!). The checkout system they now have exactly resembles the maze of junk merchandise that you have to get through before getting to a cashier (picture the line in TJMAXX or Marshall's!). Very sad and depressing.
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June 2023 by Google user
Employees were so rude about a return Website policy says 30 days free return on the shoes i bought they didnt respect that And i bought a t shirt was ripped by the tag they put it has small cut refused to return it ( unwarn) If there is 0 star i would give it to them Thanks
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June 2023 by ahmed hamayel
Employees were so rude about a returnWebsite policy says 30 days free return on the shoes i bought they didnt respect thatAnd i bought a t shirt was ripped by the tag they put it has small cut refused to return it ( unwarn)If there is 0 star i would give it to themThanks
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May 2023 by Felicitos Mendoza Barragán
(Translated by Google) Excellent all quality(Original)Excelente todo de calidad
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May 2023 by Tracy D.
This location is so, so. You can never find a salesperson to give you assistance and the dressing rooms are always messy. On the plus side I do like the jewelry section, and if you go and right time you can find pretty good sales.
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April 2023 by G. L.
This review is for the great service I received today from Mike in the shoe department. He was extremely helpful in explaining how to care for a pair of sketchers hiking boots and seemed knowledgeable about shoes in general. He also let me know about the shoe cleaning products to keep my boots clean.
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March 2023 by Anna Wright
Some good options here. Worth a stop. I stop every time.
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May 2022 by Diana P.
I used to love macys. But it takes 15 minutes to find the only ONE dressing room open. Then there's a long line to wait in. So I put all my merchandise back and I'll shop somewhere else. Very sad.
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February 2022 by Steve S.
Macy's always has what I need and seems like only place in the mall that operates on a said hours. Everything else closes whenever they feel like it these days saying it's due to Covid.
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February 2022 by Lou D.
Was lied to by a male sales person about a weight capacity of a recliner ,naturally 2. Months later framed bent Furniture sales people are glorified car sales people that did not cut it. Macys furniture department should absolutely close They all must go to confession on a weekbasis
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January 2022 by Jack
Good selection and helpful employees
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December 2021 by Christian P.
I wanna say that this Macy's is a decent store, with a large selection of things but unfortunately they don't always have what you want specifically. On multiple occasions, I found the perfect jacket, shirt, or pants, but they don't have my size. Another thing I'd like to mention, just FYI, sometimes it can be difficult to find an open register, and you will end up being sent to the next one and the next one and the next one.
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July 2021 by April Evans
I can write several paragraphs about what was not right, but it will fall on deaf ears.
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July 2021 by Jack Applebaum
Good selection and helpful employees
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June 2021 by Marty A.
Buying a bed there has been a complete nightmare. We knew there were delays due to COVID, but they rescheduled delivery 3 times. Even after rescheduling, they would send us nagging phone calls on the former date of the delivery. Then when we moved and tried to update the address online, it didn't go through, and we had to call a week later to customer service and get somebody at the original store on the line to fix the issue. Finally, weeks after buying the mattress, Macy's chose a random Saturday to take the money out and gave us a surprise overdraft. The official policy is that the store holds the money (without taking it out) until 3 days before delivery -- our delivery was scheduled for 7 days out when the money was removed.
