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November 2023 by Michael
Quality is not as I thought. Bought 3 shirts, for one the cloth roughened and made it unusable upon first wash, the other two lost their form after two washes. Will stick to higher quality brands next time.
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May 2023 by Carolina Almeida
The staff is not helpful at all. They rather talk to each other than support customers.
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May 2023 by Neil Lewis
The staff we dealt with were helpful. The prices were good and the range was extensive.
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March 2023 by lola jones
Bad customer service.
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February 2023 by Aly V
This store has little service for customers meaning you walk you and do not get greeted but followed around the store. Then when you ask for help they know nothing. when you get to the register it's unattended and the manager has a very bad attitude.
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September 2022 by Kevin Ortiz
(Translated by Google) Nothing remarkable, little assortment in the store, high price, we were only interested in a t-shirt but at 7:00 p.m. (one hour before closing time) you can't try on the clothes, we couldn't buy. Unfriendly staff.(Original)Nada reseñable, poco surtido en tienda, precio alto, solo nos interesó una camiseta pero como a las 19:00 (una hora antes del cierre) no te puedes probar la ropa, no pudimos comprar. Personal antipático.
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August 2022 by Johan Nilsson
Ok, store. Don't know it it's cheaper than usual felt like ordinary prices.
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July 2022 by Ibrahim Alassi
very good store for shopping
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July 2022 by Ruhel Khan
Very bed service
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April 2022 by Hamburger Jung76
(Translated by Google) Was worth it... Have left around 350 USD here. Both for children and adults at fair prices. No junk and no crowds(Original)Hat sich gelohnt... Haben rd 350 USD hier gelassen. Sowohl für Kinder und Erwachsene zu fairen Preisen. Kein Ramsch und kein Gedränge
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December 2021 by kat57
Great shop. Staff are amazing, super helpful and such a joyful bunch. I had some problems with my rewards card and Ariana was so helpful. Going the extra mile.
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December 2021 by Katy Bender
Was shopping here and my friend needed to breastfeed. GAP associate told her to go to the public toilets. Unacceptable.
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November 2021 by Efrucina
Bad customer service I ordered something and they gave me something else that I did not order
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August 2021 by La Tasha Glenn
Paula the manager at the Gap Factory, in Empire Outlet is super friendly and just amazing. She actually took the time out her day to assist me with several fittings of the light puffer jacket. Which was half off yesterday, along with the 15%, (leaves coupon code). The jacket was amazing. I decided to purchase and take home a large after being very indecisive between the large and the XL. Well, It didn't stop there. I called the next day and personally requested to speak to Paula and she actually came to the phone. I informed her that I wasn't really happy with the large because of the tightness in the chest area.Therefore, she informed me that she will put aside a XL for an even exchange, until the end of day. Which is great because I can exchange it after work ! I recommend this location. They have a friendly staff and workers that take pride in their customers !
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July 2021 by This Gir L.
Love this store. The staff is friendly, helpful and very welcoming. The store is always clean and organized. The staff is always working hard
