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February 2024 by Diana Eldredge
They were great with the whole process of helping us put a beloved family pet to sleep. They were empathic, caring and kind at the worst point in a pets life.
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February 2024 by Donna C.
I can't say enough good things about this place . We put two of our pets to sleep here . They are professional and compassionate. Highly recommend!
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February 2024 by Vette Tchell
If it's during the week days, it would have been different. It was a Sunday afternoon. The vet was highly insensitive younger man who was not pictured on their website. I get that they have to sell their services and products to make money as much as possible. He seems to only care about how much he could solicitate from a venerable clients who cares so much about their pets but, are helpless unless you leave your beloved pets in care of uncaring vets. Other vets could be different.
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February 2024 by jeannine arsenault
Everything there is wonderful and professional clean and compassionate they are the best
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February 2024 by Karen Ponce
My cavapoo was attacked by a dog 3x his size. Staff was so empathic and knowledgeable. I expected to wait hours but thankfully it was less than 1hr to get him checked in and out. Thank you toThe staff! You guys are the best. 10/10
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February 2024 by maureen guerin
Very competent, professional and compassionate staff here. Had to bring my cat (Ernie) for euthanasia last month and all staff were so supportive, caring and empathetic toward me. Dr. Maglaras was wonderful and she explained everything in advance, gave me all the time I needed to say goodbye and she showed Ernie a lot of care during the process, which was incredibly peaceful. I'm grateful to everyone and want to thank you for the card.
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February 2024 by Muhamed Hadzovic
Went to the emergency vet when our doggy was vomiting blood. We were obviously worried and on the brink of panic. What kept us from full blown panic was the staff at Greater Staten Island Veterinary Services. We were met with extremely kind, patient, calming, and truly empathetic check-in staff, nurses, and doctors.Hope everyone at the office sees this and gives themselves the kudos they deserve.
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February 2024 by Angela Herrera
costumer service the worst, not comprehensible with the pain of the costumer.
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February 2024 by Maria Smith
I lost my 2 dogs a month and a half apart. The animal hospital workers were such sweethearts and professionals, they put us in a room to properly say goodbye and explained to us the next step to do after loosing a pet. Our family is so grateful to them for their professionalism and caring. They are awesone!
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February 2024 by Ira kamil
Very sympathetic to our needs.
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January 2024 by Ym10203040 M.
The biggest costly mistake I cannot take back was to look at the ratings and read the reviews from other consumers before taking my pet to this place. I should have known better.
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December 2023 by Tameka
Sooooo, it took me a couple of months to figure out exactly what I wanted to say.I brought my fur baby to this place because my regular veterinarian was closed, so it was an emergency!Did they take care of my pet, ✔️Were they expensive, ✔️ as they should be, they are helping you during an emergency!Were they caring, empathetic professionals? ABSOLUTELY NOT! ❌❌❌My suggestion is to read the reviews of emergency vets in your area BEFORE there is an actual emergency. During this time, my goal was to help my fur baby, and I wouldn’t hesitate to go there again, only if every emergency vet in the world were closed! There are many reviews and people I have spoken to who received the same vibe; you are, in fact, just a dollar sign to this place; the more you care for your vet, the more “issues” they will find. Yes, money is important, and I would pay whatever I could afford to help my pet; they are my responsibility. But it’s unfair for a veterinarian to take advantage of that. It’s not what you say; it’s how you say it!Please do your research before settling, and check out your local and even other emergency hospitals nearby BEFORE the emergency happens. Not everyone should be a veterinarian; you must be a special person to do the work. I didn’t get the vibe at this place.
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December 2023 by Catherine Miller
Wonderful staff all around and their system is very organized. Dr. Pasaturo was very personable and knowledgeable. It’s great to have a 24 hour vet office available that I can trust when my regular vet is closed.
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December 2023 by Steve Maniatis
I’ve been here multiple times for my senior pets with medical emergencies, when my veterinarian was closed. Every time I’ve been here the whole staff has used great discretion with letting the more serious emergencies be seen before the others. The vets are very knowledgeable .. I happened to get Dr Catrone multiple times . Not only was he intelligent but he was empathetic & very kind to both me and my pets . It really makes all the difference. He definitely goes the extra miles .Thank you again Dr Catrone . Kristy
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September 2023 by Jocelyn Vasquez
Thank you thank you so much for taking care of our baby (11 yr old cat)! We came in tonight for an emergency visit and Dr. Joseph Cutrone, DVM and his assistant Rachael and the receptionist were amazing! My husband is a vet tech for over 20 years and we trusted them enough to come in for a visit. The place and atmosphere is calming and soothing. We can not express the gratitude for seeing our baby Nala. God bless you guys ??
