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February 2024 by Grace Simpson
While searching for bridal sets and bands, I had the opportunity to meet Manager, Nickie, and Asst Manager, Lisa in the Staten Island store. They were warm and sincerely interested in our journey,. Lisa provided a beautiful array of pieces to assist with finding our perfect set. Her knowledge of diamonds and the Helzberg philosophy is very impressive. She provided opportunities to follow up once my beaux was in tow with me next week. She was very informative regarding upcoming events and took note of every item that stood out to me. During our search, I've visited several jewelry stores and can say that all fell short of the great experience that I had with Nickie and Lisa today. Great caliber managers who are sincerely vested in providing great customer service to all who visit. So very well done!
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December 2023 by Nick Grande
So im gonna start by saying i dont do reviews for anyone but alex at helzberg was very very helpful in getting my grandfathers pendant fixed i worry about whos hands its in but he was amazing had no issues with all the little details i made him add to the description and had an extreme amount of patients with me on top of helping me pick 2 new pieces for me and my girl i recommend this place and to see him!
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November 2023 by Dora Berksteiner
Went to Helzberg Diamond at the SI Mall. Alex Vasquez was so accommodating. Buying jewelry can be a long process, but he was patient!
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November 2023 by Benjamin Thomas
Alex was a pleasure to deal with. Very knowledgeable and got me in and out very quickly with exactly what I wanted. Great employee really enjoyed his courtesy and hospitality.
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November 2023 by Dena Samad
Denise and Alex have been SO helpful!! I came in not knowing anything about diamonds, nor what I wanted, and they gave me all the clarity I needed, no pun intended! Thank you so much for making an intimidating visit Super clear and exciting!!
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October 2023 by Juan De La Rosa
Helzberg Staten Island mall has great hospitality thanks to Jessica and Lisa me and my wife had a great experience
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October 2023 by Nick Deluca
Lisa was professional, respectful and kind. I wouldn’t change a thing about my experience shopping here at Helzberg Diamonds. After Lisa led me into the diamond room I was sold. Excellent service and products. Also, a very special thanks to Lisa who also assisted me in viewing some products. Both employees were top tier and I would highly recommend anyone to come shop here.
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October 2023 by Tyriq Colvin
Wonderful help! I didn’t know anything about diamonds but they are very knowledgeable and helped me understand everything in minutes! Shoutout to Lisa, Alex, & Jessica
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August 2023 by John Minichelli
The staff was very courteous and professional. They answered all our questions about our diamond ring. They even went as far ax providing a free cleaning service. Highly, Highly recommend.
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August 2023 by Vince Maritato
Love Helzberg Diamonds absolutely best for jewelry and best cut quality diamonds at affordable prices. The service is second to none making it best buying experience of any other jewelry store, Denise and Lisa are the best! ! I'm a lifetime customer!
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July 2023 by Jillian Faljean
They were amazing! Helped my best friend and her fiancé find the perfect ring!
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April 2023 by Bianca Rodriguez
The store manager and associate Jennifer have been nothing but helpful! I have been shopping in helzberg for over a year and almost stopped coming back from an incident in July with a different associate. The store manager called me back and I still had my doubts in going back to shop. A few times I have came to clean my ring and leave and still hesitant to make a purchase. However last week everything changed. I went to get my ring cleaned and didn’t even realize I was being spoken to by the store manager. She was down to earth, rock solid and even made me feel comfortable. I ended up falling in love with another ring and that same moment my husband bought it for me. I have been looking to upgrade my husbands ring for a while now and I did some online shopping. I called the Staten Island location and Jennifer picked up the phone, after assisting me back and forth over the phone she was kind enough to hold the ring for me so that I can come and take a look. She was so patient with me! Today I came in and the moment I walked in she had nothing but smiles as well as the store manager. I purchased the ring for my husband and left with a smile on my face. I look forward to shopping again and connecting with these lovely ladies! Thank you so much for changing my experience from a bad one to a great one. I appreciate you both ! THANK YOU
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April 2023 by Res M.D
I love this spot. They have some amazing deals and the staff is very nice.. go see Mike when y'all have a chance
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February 2023 by Isaac R
Incredibly helpful and friendly staff. I was greeted within 30 seconds of walking in by Jessica who was super knowledgeable and friendly, and helped me pick out the perfect gift.To Jessica, 5/5. Thank you.Great store, great prices.
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February 2023 by Heaven Dross
Thank you SOOO much to Michael and Dena for your amazing help! Truly went above and beyond for my mother and I in securing the perfect gifts!!!
