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January 2024 by Elba Acevedo
Clean, decent staff
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January 2024 by Perel Shulman
Home depot will forever be crowned your go-to place for all the necessities it provides!Customer service treated me extremely politely, positively, and were patient.But unfortunately when I needed a specific tile size, they claimed they do not cut tiles which was surprising... and they did not have any matches of the sort either... so that did make my trip a bit difficultBut all in all definitely a place to stop by when needed
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January 2024 by Kasim A
Service us good and friendly people
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January 2024 by Jay Tall
I go here only because I need to.
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January 2024 by Salomon Escandon
The very friendly workers greeted me with kindness
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January 2024 by Mike Hardman
HD has everything I need to fix my house. It's all in one spot.
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January 2024 by michele
I place an online order for curbside pickup on 1/5 at 1:30 PM at the Staten Island Forest Ave store, was expecting to receive the ready to pickup email in 2 hours and didn't receive it until 7:37PM well after curbside pickup time ending at 6. We are elderly and can't lift the microwave up. Arrived at the store on 1/6 checked in for curbside pickup. Watched store associate bring a purchase to the car next to me which arrived after I did. I figured the store associate would come back with my order and waited over 15 minutes and nothing. I went into the store to inquire about my curbside pickup, the customer service associates were aloof like could not be bothered and claimed the system was down. It took some effort to get them to take my order number. They brought the microwave out from behind the counter in a cart for me to take. I told them no this was curbside I can't lift that. Finally they got someone to do what they were supposed to do all along and bring it to the car. I have had issues with them before they seemed lazy and don't understand simple concepts of helping a customer. You call the store they don't pick up the phone, tried that late yesterday to see when I could go to get the order. There have been too many issues with customer agents there over the past few years. I am going to start shopping at Lowe's now like some of my neighbors who have had enough of the bad treatment there. I f I could give a rating of -5 stars that would be more appropriate for this store.
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December 2023 by Besart Capa
I had issues with my water heater. A customer service rep named Morin helped me out with my warranty issues. He truly went above and beyond my expectations and made sure that I was taken care of. Such a gentleman. I cant thank him enough
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November 2023 by Jessica Aflak Marucci
Placed an order for a 9 foot Christmas tree, ready for pickup the next day. I needed to make arrangements to get it picked up before my deadline and 2 days before my deadline, they sold it to someone else! It was already reserved for me on the side! Terrible and unprofessional.
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November 2023 by Danny G
Probably the worst Home Depot. Terrible customer service. Store Pick up -Box beyond damage how and why would you provide such an item in poor condition to a customer. Got home and parts missing excessively damaged Tree. What a waste of time Representative insisted in exchanging and mentioned it would take until tomorrow and that it would be difficult to get pick another. Should’ve never listen. Heard this same representative bad mouth talking about customers previously, went to the Home Depot 2750 Veterans Rd and what a difference! Avoid this location.
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November 2023 by Pavel S
This Home Depot is a mess! Paint mixing systems always down, short staffed, associates don’t speak English, bathrooms dirty our out of service
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November 2023 by remzije vrenezi
I wish I can give 0 stars I bought nail gun with battery and didn’t work the next day I went to return and guess what the price from $80 went to $149 in two days double price the manager Jackie she was ignoring and telling us it is a difference on the battery we didn’t see any difference they both where 18V and same exactly I will never go back to this store again!
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October 2023 by Sally M.
I used the Home Depot Kitchen re do department. It was the worst experience I havd ever had. From the salesman who promised good. timely service and quality cabinets to the whole way job was run by their department. The cabinets were badly made as well as measuring way off. Many things had to be re done. They would not respond to calls or do anything about issues. It took months to get it done which salesman told me it would take 3 weeks. It was frustrating and very upsetting. It was very overpriced for job. Stay away!
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September 2023 by Kendra Gimblet
This review is about window installation and this Home Depot's address was on my receipt.There were many issues with getting my windows installed. The main issue is that they left the job undone then asked for payment. I told them that I will pay in full when the project is completed. They said if we pay in full before completion we can get a $250 gift card. I thought this was a good idea because the installation people left large scratches on my banister and I needed paint to fill it in. Jump forward an entire month and I basically paid for expensive windows I can't even open, my banister looks like trash, and I have a gift card in limbo. I was so excited to get new windows and we saved up for this purchase but honestly I would have chosen another company if I knew Home Depot was going to be this unprofessional.
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September 2023 by Colin Thompson
Able to get what i wanted first time, not ordering any goods.