H&R Block offers expert tax services to help clients navigate their tax needs and maximize refunds. Customers can set up appointments at local offices or use the Digital Drop-Off service for at-home assistance. Safety measures are in place to ensure well-being during visits, including deep cleaning and social distancing. Many clients appreciate the professionalism and friendliness of the tax professionals, with specific praise for individuals who listen and respond to questions effectively. Some customers have had minor issues in the past, but these have typically been resolved, leading to overall satisfaction with the services provided. Long-term clients often express trust in H&R Block, highlighting their reliability over the years. With a focus on customer care and efficient service, H&R Block remains a popular choice for tax preparation.
A very nice experience, Ingrid was friendly,knowledgeable and helpful. Staten Island mall location.
April 2026
l had a wonderful experience processing my returns this year. My preparers knowledge of the tax codes and history of my account always provides a successful experience.
March 2026
It is great experience with her. Amazing knowledge and experience. I highly recommend her.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
