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July 2023 by Olim A
Extremely unhelpful staff, I walk in branch was empty (no customers) I needed personal and business account. Spanish lady comes to me with pice of cake on a plate and talks to me wile eating, and tells me you need to bring company papers to open a business account, I told her I have them on my phone, I can email them to her, she said no I need an actual paper. I told her I can email them to her and she can print them out ( only 3 pieces of paper filing receipt, tax id, certificate of incorporation) she said no I can’t, I asked why you can’t, only supervisor can do it and she is not currently available and she continues eating a cake. It felt like I am in grocery store not a bank, weariest experience ever
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June 2023 by O A
Extremely unhelpful staff, I walk in branch was empty (no customers) I needed personal and business account. Spanish lady comes to me with pice of cake on a plate and talks to me wile eating, and tells me you need to bring company papers to open a business account, I told her I have them on my phone, I can email them to her, she said no I need an actual paper. I told her I can email them to her and she can print them out ( only 3 pieces of paper filing receipt, tax id, certificate of incorporation) she said no I can’t, I asked why you can’t, only supervisor can do it and she is not currently available and she continues eating a cake. It felt like I am in grocery store not a bank, weariest experience ever
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June 2023 by Christina Johnsen
Extremely helpful with all my banking and Samuel was the best!
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April 2023 by M*Ke Dumbass
They nevee help me in person. The always redirect me to the 1800 number or the website. If i ever do get help its when I dont take no for an answer. The spanish lady who always eating is the last person i ever want to talk to at this location. They not needed. Just the ATM. Thank you for no help ever. Thinking of a new company with professionals
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August 2019 by Jarne C
Customer service rep Rob worked very closely with my Mother and I in handling a banking issue we had. We appreciated his assistance.
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October 2014 by LEOS DELI
Absolutely Positive Experience.This is how a bank should be run. Everyone working there is very polite and always makes effort to salute you no matter how busy they are. Forest Ave Branch ROCKS !
