Jackson Hewitt Tax Service in Staten Island offers professional, year-round tax support for individuals. Their experienced tax preparers provide low-cost, expert services to help clients get the biggest refund possible, with a guarantee of accuracy or they pay. Customers can bring their federal and state returns to their local office for assistance, and many appreciate the friendly and helpful staff, noting that their tax preparers work quickly and respectfully. One location at 675 Bay Street has received positive feedback for being on time and providing good service, including coffee and a welcoming atmosphere. However, some clients have expressed dissatisfaction with costs and service, mentioning high fees and issues with amendments. Despite this, the overall impression is that Jackson Hewitt aims to assist with all tax needs, offering options for filing and a commitment to customer satisfaction.
Liz always treat us like family, she very professional, friendly, caring, polite and kind, she does her job well and always attentive and her communication is excellent! A wonderful lady!
