-
February 2024 by Jason D.
Some of the departments are not organized well, and the majority of registers are closed. Made my first purchase from JCP recently and found one register open that was serving customers who were purchasing items from different parts of the store----of course there was a long line.
-
February 2024 by Munzoor Ahmed
JCPenney has always been my favorite store to shop at.
-
February 2024 by dee Sacco
It's ok. Sizes differ on people. So clothes don't look as good. Men's larger sizes is nice. And prices are ok. Very short staffed !! So be sure to take a picture of what's "on sale" bc at the register they SEND YOU BACK to being a pic of proof.
-
January 2024 by Jennifer Forte
Horrible customer service experience. The JCPenney website states return policy without a receipt is voucher credit. Does not state anything about store dependent. I had 2 pajamas as a Christmas gift that were too big. All I wanted was an even exchange and they couldn’t honor it. Stay away from this store. And the store looks like a ghost town. People go in there just to get to main mall
-
January 2024 by Mar1 Lyn
The store is well put together and organized, which is appealing to the eye. Even my 2 year old son walked in and said wow its so nice in here and clean. Haha .. they have so much to offer, some great sales, clearance, and a toy section as well.
-
January 2024 by Ronald Gutierrez
Great bargains.
-
December 2023 by irv elias
Could you use a couple more people to direct you in the place and another cashier
-
December 2023 by Frances Shea
Found lots of blouses and a pair of pants that I liked right away. Also my kitchen gifts.
-
December 2023 by ari tariq
Stay away from jewelry in this store! This disgusting looking snarky women with an ugly Christmas sweater on has the audacity of accusing me of stealing 10 dollar earrings that were clearly in the box, after I called her rude for not helping me when she said she would and then asks me if I needed help after I already got the necklace on my neck. This was the most incompetent encounter I have had yet at JCPenney. Unbelievable will never give my money to this store again. They have tried to accuse me of stealing 10 dollars when I am a nurse. Someone should accuse her of stealing and see how she feels. She made the customers and myself feel unworthy of making purchases. If you are wondering why this branch has a decrease in sales it’s because of the horrible service this branch gives. Stay away at all cost. Ungrateful, rude, and disgusting.
-
December 2023 by Anne Marie Bivona
I was trying to make a purchase the other day and my card was denied twice I was embarrassed for JC Penney for allowing this to happen all bc of a $132.00 missed payment. I have been a member for 39 long years. And Marcus and Colleen were trying to help me out bc on the other end they were not having it at all. And thank you Mr Matt for calling me back to discuss this whole situation that was uncalled for.
-
November 2023 by Jeff Wachtel
Great sale on long sleeve Henley shirts with sale price and coupon.
-
November 2023 by Lydia Boyance
Okay, so I have always liked JCPenny, and I went in quickly ? but I was actually waiting outside that area for the annoying buses to take me to my job. The bus drivers aren't the most happiest in the early am, so....
-
November 2023 by Annette Gerage
Nice store. Very clean & organized.
-
November 2023 by Maria Jimenez
I love it they have everything
-
November 2023 by Luis Cardozo
Excellent place to shop, safe and pleasant, I recommend it ?