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December 2023 by Frankie Emeric
Great store, good customer service. Sales Reps are Cheerful an approachable.
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June 2023 by Garba Mijinyawa
Terrible attitudes towards customers. At minimum 4 associates walked passed me every single one had a don’t ask me for anything vibe. Cashiers held a personal conversation the entire time I was at the checkout. Very disappointing experience.
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May 2023 by Joseph Savo
Sold me fake Jordan craft se 1s
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May 2023 by Yalls Twerk
The most terrible service, the most terrible management!!!
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April 2023 by Ariel Lopez
I honestly was so excited to check out the new store in the Staten Island Mall, but unfortunately was met with an awful manager named Sarah. She wasn’t just rude to me but to her employees. It made shopping there very uncomfortable. My family and I will not be back in there until there is a change in management.
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April 2023 by Yalmar Domínguez
Today I visited the store in staten island and very bad customer service as a tourist and a customer I do not recommend buying in this store!
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March 2023 by Anthony Ferone
If you're looking for a sports store that truly cares about its customers, then JD Sports Staten Island is the place to go. From the moment I stepped into the store, I was greeted with a warm welcome and a genuine willingness to help me find what I needed.Sarah, one of the store's employees, went above and beyond to assist me with my purchase. She was incredibly knowledgeable about the products, and took the time to listen to my needs and preferences before making recommendations. Her friendly and approachable demeanor made the shopping experience enjoyable and stress-free.In addition to Sarah's exceptional customer service, the store itself was clean, organized, and well-stocked with a wide selection of high-quality sports apparel and equipment. Whether you're a seasoned athlete or just starting out, there is something for everyone at JD Sports Staten Island.Overall, I would highly recommend JD Sports Staten Island to anyone looking for a top-notch sports store with exceptional customer service. Thank you, Sarah, for making my shopping experience a memorable one!
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March 2023 by Eric Modnyy
JD Sports is the best sneaker store ever! I went there today and had the best experience! Sarah and mike helped me find the perfect pair of sneakers and made me feel super welcomed. They were so friendly and knew everything about the store. I ended up buying a really nice pair of sneakers and couldn't be happier. If you're looking for a great sneaker store with awesome staff, JD Sports is the place to go!
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March 2023 by Billy Bob
JD Sports Staten Island location is the best store in the mall and on Staten Island. They have the best customer service, the workers are very friendly and helpful and I feel welcomed every time I walk in. They also have such a wide variety of clothing and shoes that no other store on Staten Island can compare (I strongly recommend the Sonetti clothing). I highly recommend this store to anyone looking to get new items for their wardrobe.
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March 2023 by Verna Valencia
I bought a new pair of white Pumas that I never even wore except to try once on my living room rug. I returned them and they refused saying they were scuffed and already used. The customer service is awful!! I asked if they had sold me a floor model since I never fully inspected the tiny scuff mark that was hardly noticeable. Take your money and business elsewhere since the two ladies at the counter are not empathetic. Alful!
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March 2023 by Edgar Rollie
What a wonderful store to shop from. Out of all jd sports I’ve been to this one is my favorite. I was greeted with the most wonderful greeting i had in a while. They helped me look around and eas able to buy my son a birthday gift. Thank you so much for everything definitely will be back again to shop for my son.
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March 2023 by J Rose
This store just opened and they already have a pretty bad reputation in the mall. They hold pairs for employees on raffles and close raffles an hour after opening to hold entries for employees. Don’t trust this store at all. Manager Sarah is an extremely rude women.
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March 2023 by Ashley Parker
I had an amazing shopping experience yesterday. I went in not knowing what to buy and a wonderful young lady came to the rescue and helped me out and helped me pick out shoes and an outfit to match the shoes. Thank you so much guys.
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March 2023 by Johanna Mascolo
Jd sports in Staten Island mall is like no other, every single employee is super nice and willing to help the minute you walk through the door, last week I went crazy for my son had him try on 10 different pairs and I know how crazy that can be but they showed no grief, all the employee were so willing to help till I found the perfect pair, the environment in the store was very welcoming and I'll def be back soon!
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March 2023 by Dawg Mook
My box wAs destroyed