LensCrafters at Macy's provides comprehensive eye exams and a wide assortment of designer brands. All prescriptions are welcome and they accept most vision insurance plans. The staff is described as amazing, super informative, helpful, and great. Service is excellent, patient, and professional, with employees who know the answers to every question and help customers decide what looks best. The team is very helpful, nice, understanding, and comfortable to talk with. Some services, like a nose piece replacement, are free. Customers report an enjoyable experience and state they will return.
A wonderful experience was all the help i got from luz.
August 2026
Luz helped me repair my glasses, and I’m very happy with the service! 🫶🏻She was friendly, professional, and fixed them quickly. My glasses look great again. Thank you, Luz! 🔝
August 2026
Luz was amazing!!! Went above and beyond to fix my frames after I broke them today.
