LensCrafters at Macy's provides comprehensive eye exams and a wide assortment of designer brands. All prescriptions are welcome and they accept most vision insurance plans. The staff is described as amazing, super informative, helpful, and great. Service is excellent, patient, and professional, with employees who know the answers to every question and help customers decide what looks best. The team is very helpful, nice, understanding, and comfortable to talk with. Some services, like a nose piece replacement, are free. Customers report an enjoyable experience and state they will return.
Nichele was so nice and accommodating while repairing two of my sunglasses. I would highly recommend!
September 2025
Both Nicole and Nichelle were wonderful. I had a bit of a wait for eye exam, and then was offered coffee. Dr. Wu explained everything wonderfully!!
September 2025
NICHELE WAS AMAZING! SUPER INFORMATIVE AND HELPED ME SO MUCH IM A 1ST TIME CUSTOMER AND I WILL BE BACK! WE WERE ALSO ABLE TO GET MY SON GLASSES! SHE'S GREAT! AND NEEDS A RAISE!
