LensCrafters at 2655 Richmond Ave is committed to delivering quality eyecare and ensuring customers see their best. They offer comprehensive eye exams, a range of premium lens solutions, and an extensive selection of designer frames from brands like Prada, Versace, and Ray-Ban. Most vision insurance plans are accepted, and all prescriptions are welcome. Customers consistently praise the staff for their excellent customer service. Josette is noted for her personable and knowledgeable approach, making the frame selection process enjoyable and efficient, with glasses ready for pickup in just two days. Shane, the Assistant Manager, stands out for his outstanding service, particularly when handling urgent requests. He is described as knowledgeable, patient, and focused on helping customers find the right options quickly, often exceeding expectations. Additionally, Dr. Jack Rotondi receives high marks for his thorough eye examinations and clear communication, providing a comfortable and informative experience. Overall, LensCrafters is recognized for its attentive staff, professionalism, and dedication to patient care, making it a top choice for those in need of quality eyecare and exceptional service.
James at LensCrafters was amazing and very knowledgeable
September 2025
Josette was wonderful. She picked out my frames for me (upon request) and they were perfect. Also, very fast - the glasses were complete and ready for pickup in 2 days.
September 2025
Employee Josette was very personable, knowledgeable and patient. Josette made a real effort going above and beyond with assisting me.
