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March 2024 by Michael Langworthy
If the young lady who needs customer service skills is on the phone don’t even bother asking her questions. She will ignore you. I tell you to hold on a second but ignore you. If her phone calls are more important than you might as well walk out asked her a question and I got a rather rude answer, that young lady that was there yesterday needs to go to customer service classes just saying
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June 2023 by Maiker Suazo
The manager… oh my! Very passive aggressive and not polite at all. At least the guy was very nice
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May 2023 by Mario Vázquez
Lids was nice place for everyone
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December 2022 by Lilliath Manigault
Cool Associates needs more deals.
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December 2022 by Alex Alafoyiannis
Staff is very friendly and helpful. I went in with my brother, I don't wear hats but they had a ton of different options.
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September 2022 by Jorge Ferreira
I went in to buy a Red Sox hat, I asked the worker if they had any and he looked at me like I had 3 heads.
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June 2022 by Danny Boards
Staten island mall lids is one of my favorite locations besides noho .
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September 2021 by Renaissance People NYC
Nice hats. Expensive but nice.
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August 2021 by CITIBANK CUSTOMER
Good customer service .
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July 2021 by Kathy Barzal Real Estate
Nice size store with a good selection.
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June 2021 by Steve C
good selection and styles. Crystle is a pro and was very helpful with my custom embroidery.
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April 2021 by C Lopez
Good variety of hats, well lit
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April 2021 by Gary Rodriguez
No help, improper use of
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January 2021 by Terrell Reyes
Lids is pretty consistent. Went to swap a hat size, didn't have the same in stock but had no problem switching for another.
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January 2021 by Yvonne Brazzel
GREAT gifts
