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January 2024 by Christina Ma
Mr. Jose Nunez is great communicator and good person. Understand our needs and help us to choose the furniture. Very professional and quickly handle everything and make us purchase experience very smooth. I am very glad to have Jose is our salesperson.
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October 2023 by Eric H
I used to really like coming here and loved the service here because I loved Macy’s but recently it looks like they got rid of all the good people and left the rotten. I only liked purchasing from Andrew and Fatima both were patient and very kind. They also have Jose but I don’t see him often. I was left to purchase a rug with a woman who is very rude. I wish I had looked at her name but I disliked her so much that I didn’t bother looking. She’s very rude, constantly kept saying it’s finale sale which I had made very clear that I understood. She made it seem like we would want to purchase and return. She had even made a friend of hers go run to the back to get a stamp saying it’s finale. It almost seemed like she did that because of how we looked…I’ve bought a rug before with Omar (whom is very nice) and he just let me know sales are finale and moved on, meanwhile that same day she popped up and felt the need to remind him to tell me ONCE AGAIN. At one point we saw her running after us basically asking what do you want from here. She’s a terrible person with a rotten persona. We’ve bought multiple things from there, it’s very disappointing to see they have an associate working treating us like we’re some thieves. Next time I’m going straight to Omar even if that weirdo is running after us
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August 2023 by Fatima M.
Love all the furniture and the quality Macys always has to offer. The sales person always professional and not pushy at all. Macys always has being my place to go forFurniture always great deals and the best quality you can find in the island.
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July 2023 by Mercedes Bacardi
I've never gone in there and not found something I loved.
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June 2023 by Eddy Antar
Thank you Brian for your help and guidance with our recent couch purchase. You are an unbelievable asset and I plan on returning soon for more furniture purchases.
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April 2023 by A S
Nice selection of mattresses and recliners. Better than other stores. Check out the massage and gravity chairs.
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April 2023 by Mike Ar
Annemarie was our salesperson, and she has been extremely helpful.
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March 2023 by Anthony Mascolo
I want to thank AnnMarie Viegas for her knowledgeable, supportive help in selecting living room furniture. She is awesome. And we have received the furniture and it looks beautiful. Will be visiting her again.
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February 2023 by Robert Morale
Nice store big selection of furniture and salespeople very helpful lots of sales
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January 2023 by David Tarazona
All cashiers unavailable in store... Is 19:50h
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November 2022 by Jonathan Graf
I bought my microfiber custom color sofa set from here in 2009 and had it delivered to my then-home in Astoria, Queens. It is still in excellent condition, super comfortable and shows no signs of wear or tear. It has gone through 4-5 moves now, in-and-out of moving trucks and storage units. That’s some pretty remarkable sofa!
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November 2022 by Staten Islander
I came in just to look at mattresses because I needed to find something better than what I currently have. This one blonde lady however was just watching me like a hawk, and after asking me if I needed help and hearing my situation, suggested that I just buy a mattress topper instead. While I continued to browse, she stayed within a distance from me and continued to watch me. Made me feel like I was being suspected of something shady, when I just wanted to browse. How do you expect me to steal a mattress anyway? I'm the only customer they did this to. Will likely not buy a mattress from here if this is how they're gonna treat me.
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October 2022 by K G
Bought a mattress at Macy's - Thomas helped us! He did additional research for us, wasn't pushy and gave us as many discounts as possible! The WHITE GLOVE delivery is best!Thomas didn't hesitate when we wanted the mattress delivered to Florida! He made it happen! Nothing was an issue! That's what I'm talking about! The way customer service used to be!Macy's is a great place to shop during sales every Wednesday & Saturday!And When they have Major sales! This was 2nd time I bought a mattress from Macy's! Huge selection
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September 2022 by Vero Ng
Super helpful and friendly salespeople, who gave us space to ask questions and time to make our decisions! We got help from Margaret in the mattress section and Fatima in the furniture section. Both were so knowledgeable and helpful. Lots of selection in the store and prices are great if you go there during sales promotion time.
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September 2022 by Nicole Mills
I had a great experience with Macys furniture. The store was nice, a lot of options to pick from, and the customer service rep we worked with, Andrew, was wonderful. He answered all of our questions and even helped when I called back to change the couch color lol. I really appreciated Andrews patience and knowledge. Would definitely shop with Macys again because of employees like him! Delivery was also fast and smooth, no issues or delays.