Mattress Firm Forest Avenue & Westerleigh is dedicated to helping customers find the best sleep solutions. The staff, including knowledgeable Sleep Experts, are committed to providing personalized service and ensuring customer satisfaction. Customers frequently mention how helpful and friendly the staff are, with specific praise for sales associates like Victor and Luis. Victor is described as patient, pleasant, and thorough, taking the time to explain options and help customers find the perfect mattress for their needs. Luis is appreciated for his professionalism, honesty, and ability to answer all questions, making the experience enjoyable and stress-free. The store offers a wide selection of top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, along with a Love Your Mattress Guarantee® and a 120 Night Sleep Trial® to ensure customer satisfaction. Customers feel confident shopping here because of the staff’s expertise and the store’s commitment to delivering quality products, including delivery options tailored to individual preferences. Overall, Mattress Firm Forest Avenue & Westerleigh provides a welcoming environment where customers receive guidance, education, and support to choose the right mattress, making the shopping experience positive and reassuring.
Totally satisfied with the customer service. Justin and Luis were amazing.
October 2024
As in the past year our experience with Luis and Mattress Firm was excellent.
October 2024
Luis was the absolute best .. he took his time to explain everything and anything I appreciated his honesty and made the whole process very enjoyable .so thank you Luis ....
