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August 2023 by John Zenger
A bit alarming actually. My daughter and I stepped over hypodermic needles in the parking lot. Not the banks fault but drug addicts do frequent Eltingville near the train station. Actually many of the stations are now hubs for drug transactions. Shop keepers need to tidy up a bit more since drugs are now legal and there are no more arrests being made.
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October 2021 by Vitaly Ivanov
Don't really like the service everything takes a lot of time and they have strange ATMsBut the location is convenient
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October 2021 by Vitaliy Ivanov
Don't really like the service everything takes a lot of time and they have strange ATMsBut the location is convenient
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August 2021 by Christian Britt
NYCB is a dishonorable bank and please never consider banking there. My mother died recently. I went to the branch in Eltingville with the paperwork designating me as the beneficiary, mom's death certificate and 2 forms of ID. They said I had to wait 30 days from the time of death because it's their "policy". Well, their policy is really bad and they are holding money which isn't theirs to hold. Please keep this in mind if you deposit your money here. Your money isn't really yours. If you are in a bind then you just might be in trouble due to lack of liquidity. I encourage all depositors to pull from here.
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July 2020 by Jocelyn P.
I was with this bank for over 10 years. Out of nowhere I was told my accounts would be closed. To make matters worst and to add onto the inconvenience, this was during the time when covid was at its peak and I was so busy as I am a nurse in the hospital. Do not trust this bank! I am so happy I decided not to do my mortgage here. Also, 1 check was misplaced. The check was $100. Misplaced by myself but the inconvenience steaming from the bank. They would not waive the fee, instead the $30 fee was maintained.
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May 2020 by Joseph Larosa
They don’t pick up for nothing
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June 2018 by Marie Trippiedi
The people at Richmond County Bank on Richmond Ave and Amboy Road at great very helpful especially Josephine DelPriore.
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August 2014 by Joseph Wieland
When i came here i was expecting good service and to walk out happy instead i received very rude service and walked out angry i went in because i needed change of a 20 (not that big of a deal) i told the teller what i needed and she asked if i had a bank account there and I said no not yet and she specifically told me " well i cant give you the change unless you have a bank account" Now that right there is not right this bank turned away a customer because they did not have a bank account yet? come on i thought this was a "community bank"