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September 2023 by MICHAEL BALL
Melissa did a great job with my dogs ???
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September 2023 by Dima Z.
My dogs look and feel great after their haircuts at Paws Pet Grooming, and the staff is really nice.
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August 2023 by Nick Ursini
Theo not the easiest client. The staff put Theo at ease and made it a nice well groomed experience .
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July 2023 by Anthony Laino
Does a great job grooming my difficult dog.
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May 2023 by John Zenger
Christy provided an excellent grooming for the pup. Great job
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February 2023 by marianne s.
I just picked up my dog after 1 hour. Received a call that John the groomer will not be coming in. This is the 4th time this has happened. He's a good groomer but respects no one else's time. I'm done with this diva!
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November 2022 by Nick Collazo
On two separate occasions I had an appointment with John, dropped my dog off and received a phone call hours later saying John never showed up. This is completely unprofessional and a waste of my time. John does a great job but is very unprofessional.
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July 2022 by Daniela D.
Omg just keep your dog away from this place. Rude staff and my dog came out looking terrible. I asked for the ears not to be cut short and my dog came out with her ear fur all chopped off . Done.
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July 2022 by Sabrina P.
Did NOT do a good job on my dog. do not go here!!! do'n't waste your money on this place. I just got my girl dog groomed today and they did a terrible job shaving and cutting her hair, she looks like a different dog now.
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July 2022 by Mira Epshteyn
My dog was groomed today they did a terrible job paws not trimmed ears not cleaned the head shape uneven I had to shape out everything never bringing my dog again very bad place!
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June 2022 by Nicole Amsterdam
My dog was sent back with a terrible hair cut only 3/4 done and what they did was terrible with chunks not cut. They never cut his face. They are supposed to be trained to cut dogs but in my opinion can not do their job at all.
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February 2022 by Ken L.
Fortunately my dogs came out looking good. I always had Stephanie do my dogs and have her come to my home since she left. I made an appt a week prior for both of my dogs to be cut at 1PM with 2 different stylists so they could be together and done alone and not in a cage long if at all. I call the place and the receptionist who is just a middle aged woman with a terrible mullet haircut tells me that my dogs could not be cut on time because " it was raining out and the dogs were coming in knotted" And tried to get nasty with me when I explained to her I made this appt the way I did with prior receptionist for a reason.... Not only was she a rude SOB but then when I had a 4PM zoom meeting and I said I will pick them up at 5:30 which is when they close, I was told NO! " We close after our last dogs are done for the day" so I had to cancel my meeting which was important to accommodate her and her $10.00 an hour job of treating people like crap since she's been working at PAWS..... I left cause of one reason (not her) but now I'm done.... My advice to whoever is the owner these days - get your staff in check before I do.
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October 2021 by Laur D
Love this place
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July 2021 by Tori A.
We have been coming to Paws for quite some time- John has groomed all of our dogs over the past 12 years. But the receptionists here DO NOT know what they are doing. I was told to come at 11 and waited 3 HOURS for my dog. Each time I was told to come back they said another 10 minutes... 20 min....Completely unprofessional and not to mention each time I came back my dog was no where to be seen. EXTREMELY DISAPPOINTED and will not be returning.
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June 2021 by Lydia R.
The best groomer left. Since then they forgot to give me my dogs collar and leash. The one that answers the phones is so unprofessional and rude. I dropped my dog for an appointment and called an hour and a half after to check status and they tell me that he will need at least another hour because they're backed up. No one told me when I confirmed my appointment they were running late. No one told me they were backed up when I dropped him off. If I didn't call they wouldn't have called to tell me how late they were running. So he would've been without food and water for 3-4 hours. This is a living animal we're talking about so let the owners know if you're going to cage our pets for that long and give us the option to reschedule. The best is everyone turned to look at me when I walked in like I didn't have a right to be upset and pick him up. That receptionist needs a cage and no water for 4 hours. She needs a muzzle with her mouth. This wasn't my first argument with her. She's disgusting. She's the reason so many people left there. Such a shame.
