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February 2024 by D. G.
Wide selection of pet items
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February 2024 by sean o
The staff is actually super helpful and accommodating. One of my fish died in the tank. I brought it to them with a water sample, and they gave a replacement and checked the water to ensure no harmful contaminates were present to effect the fish. Just helpfull, knowledgeable and professional. Will definitely return for any pets needs
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February 2024 by Evan Cordero
Always has what I need
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January 2024 by Jose Ruiz
This place has changed on November 18 23 I got my dog haircut bath the usual I also took the vaccine updated that why it was done. Now on January I had an appointment for my pet they refused stating she wasn't up to date with her vaccine but I proved it was . They canceled my appointment without a chance to get the proof. Manger of grooming and store verified my finding but it was too late.
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January 2024 by Joe C.
Absolutely an amazing experience here! The woman therica was extremely helpful and knowledgeable helped me with my turtle ! And what I believe to be her manager unfortunately didn't get his name!
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December 2023 by DSNY BKDRIVER
I have to go in with viseras. I end up picking up more then I need?but my dogs always win. Happy babies ??
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December 2023 by Fatima
I love this store I got two ferrets and they become best friends. I got a lot of supplies for them so they can enjoy and play.
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December 2023 by Serhat Akman
african frogs and turtles dont have place to rest in the aquarium over the water... just full filled by water without any object in it... they drowning....
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December 2023 by Mitchell Kornblum
Great selection. Very clean. Helpful staff. Great place to adopt a cat from Louie's Legacy.
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November 2023 by Taneisha B.
Like any store with self-service, I found this location filled with only counter service staff such as vet service, adoption, and checkout. I've seen other areas with at least one person, and you can seek guidance. Maybe the staff was tight that day. The location is convenient for my grand-pet's needs. I will continue to shop at this location.
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November 2023 by Tory D Reff (Da'King)
Was running errands with a buddy. Decent experience, well stocked shelves, help was easy to find, though chicfil'a got us spoiled with that "save the world" customer service lol. Every retailer should take notes to incorporate into their mission.
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November 2023 by Brian
My pup got off her leash in this petsmart. The whole place went into lock down (Code Fluffy) and the employees all helped wrangle her up. ♥️ You guys
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October 2023 by Joann P.
petSmart in New Dorp is a big store, with many things to choose from. The staff are very helpful as well. Also you can save some money on items. My go to store.
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September 2023 by Anthony Cariann Fleming
Courtesy..Inflation is hitting hard. Always price check against chewy and petsmart for price comparison if it’s cheaper online show the cashier
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September 2023 by dee Sacco
Very organized and clean. The prices are reasonable and they have a huge variety compared to other PetSmart's I've been to.
