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December 2024 by Marwa Mohamed
I would give a zero star, don’t go there
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November 2024 by Joseph Mathias
Terrible location! The people working here don’t know what they’re doing. Came for a test, they never sent over the test samples to the lab! Had to reschedule to another location. The women who took me in had ZERO clue as to what she was doing (Diana). And the other women (Hilda) literally could not even be bothered to help, and gave her little guidance and directions. Useless and incompetent.
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September 2024 by Howard Figueroa
I do not like having to sign for documents that they do NOT let you see or review. Leaves a feeling of underhandedness.
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June 2024 by Kelly Mattarelliano
Excellent experience I was in and out treated with care and professionalism that I greatly appreciate!
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May 2024 by Stewart Levine
The Quest Diagnostics on 78 Todt Hill Rd in Staten Island, NY is my favorite lab to get blood tests. It is clean and well maintained. The check-in process is very easy. I made an appointment on line and put in all my health insurance information in advance. When I arrived, I had received a text that I was advised to click on to "check-in". As soon as I did that, the lab technician came to get me. I didn't even have to wait a single minute to be taken. I also want to give a special thanks to the lab technician herself. I've been told that I don't have very 'good veins' for drawing blood and this was a fasting test, which can make drawing blood even more challenging. I shared this with her. In spite of all of this, she got the needle in on her first attempt and didn't cause me any discomfort. I sometimes get black and blue at the site of the blood draw, but she was so good that today, I can barely see the spot where the needle went in. One of the best lab technicians I've had!
This Quest Diagnostic location knows how to hire and train the right people and maintains a very appealing location to visit.
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May 2024 by Diana Amaniera
I was left bruised as operator had problems finding a usable vein. OUCH
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May 2024 by Sean Riley
Everybody at the quest center was friendly and very helpful.
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May 2024 by seshadri das
THERE WAS NO WAIT TIME.AND THE LADY WHO DREW THE BLOOD WAS EXTREMELY COUTEOUS AND PROFESSIONAL. The PLACE WAS CLEAN AND HYGENIC.
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May 2024 by Betty Hargraves
The lady that took care of me was wonderful. Sorry, but I don't recall her name.
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May 2024 by Stanley Drozd
The technician, Melody, was fantastic!
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April 2024 by sandy borello
Having an appt. is great, must have been 10 waiting and I was called exactly on time and my wait was less than 2 minutes
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April 2024 by fanny kasher
I showed up on the wrong day for my appointment but the facility was able to accommodate me as a walk-in
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April 2024 by Sharon Inglima
I made a 7:10 am appointment and arrived at 7 am and checked in. Was taken right away for my bloodwork…super easy. Quest emailed when my results were in and I checked on the app.
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April 2024 by Fred Andrews
For years, I have been utilizing Quest Diagnostics. They are usually accessible and have always been close to the places I have lived. Unfortunately, I had a little issue with it when I visited them the last time.
The clerk, whose name is Hilda, refused to accept my insurance card when I arrived because I had recently started with a new insurance provider. It struck me as strange. She tried to draw blood from me after that, but she was having trouble finding a vein. In addition to puffing and huffing, she was acting dramatic. She ultimately made the decision to take a blood sample from a vein on the side of my arm. Because these veins are typically smaller, I had a bruise there. Although I do not mind the bruise per se, I do object to the fact that she did not even glance at my other arm. I concluded that she most likely intended to intentionally harm me as a result. This is unusual because I generally praise this organization.
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April 2024 by Randi Peck
I was late. They took me anyway. I did have to wait about 15 minutes. Very nice.
