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April 2023 by All Star Reviews
The nicest staff! Always do my banking here & everyone is so accommodating and helpful.
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November 2022 by Boss Jay
They are the best especially the manager that sits by the window. The staff offers my daughters a treat everytime they walk through the door. Love them.
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January 2022 by Google user
Not sure why I still go to this bank. I guess it's out of pure laziness at this point. The one in eltingville is good and everyone is super helpful, but this location is miserable. I asked someone if they could print out a form for me because I don't have a printer (I was also depositing a large sum of money) and she just straight up said \\\"no, we can't do that because of a firewall.\\\" She didn't even bother trying. And it also doesn't make sense because I was emailing the document to her email! So her firewall blocks her email? I thought I was lazy for not changing banks but jeez. She didn't wanna lift a finger. Thanks for absolutely nothing
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November 2021 by Ian Kay
Not sure why I still go to this bank. I guess it's out of pure laziness at this point. The one in eltingville is good and everyone is super helpful, but this location is miserable. I asked someone if they could print out a form for me because I don't have a printer (I was also depositing a large sum of money) and she just straight up said "no, we can't do that because of a firewall." She didn't even bother trying. And it also doesn't make sense because I was emailing the document to her email! So her firewall blocks her email? I thought I was lazy for not changing banks but jeez. She didn't wanna lift a finger. Thanks for absolutely nothing
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October 2021 by Maria V. Rodriguez
They are friendly, kind, professional.
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June 2020 by Kim Rodriguez
Great and friendly service
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May 2019 by Brian Yi
This is a decent bank, right now they have CD accounts for min. 5months at 2.4. Went inside to learn more about my options. Staff was friendly and knowledgeable. Not many RCS. But if u live close by here good bank to sign up for.
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May 2019 by Steve Roy
Great service and very attentive. Transactions are smooth and courteous.
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May 2019 by Moe Thanks
These guys are Staten Islands Best Savings Bank!
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September 2018 by Ameenah Wins
Terrible customer service. I have been a customer for over 5 years and I am treated like street trash any time I need assistance at this branch. The bank overall (NYCB) is decent (hence the generous 2 stars), but Leslie really needs to fine tune her customer service skills.
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August 2018 by Bilal Jehangiri
I don't know how the above comments were made or who made it. This branch teems with arrogant; non professional and discourteous old women who are not at all helpful. They treated me like I have made a mistake walking up to them. They even don't want to write a slip; check account details from debit card; counting your money and what not. I wanted to slap one of them when she said have a nice day in the most stupid tone; her luck that there was a thick mirror in between. These grannies should be baby sitting their grand kids instead of sitting in NYCB.
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June 2018 by Chris Whitman
Excellent service and specialized care, wheelchair accessible, courteous and fast, I highly recommend !
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August 2013 by Jeff D.
This is not my bank but I deposit my Rent here. Nice bankers, friendly. Usually there is no line.