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November 2024 by Concetta Saperstein
Pleasant staff but NOTHING on shelves.
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October 2024 by Steve Dressler
I love this store. The employees are courteous and helpful. My only complaint is the shelves are half empty. I know Rite-Aid has gone through bankruptcy proceedings. I understand this is the only Staten Island location remaining.I think it's imperative that Rite Aid restock the store completely ASAP. If customers see the shelves empty they're likely to shop elsewhere. That would be a shame since the store is conveniently located, well kept and the employees are terrific. This would be a 5 star review if the store was fully stocked.
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September 2024 by lana star
The staff of this pharmacy absolutely amazing! And service is top notch! And I'm thanking them for that. Unfortunately I have noticed that this store is so dirty. I don't know who is managing this place but they need to pay attention to the filth of its floors. Looks like they have never cleaned it from the beginning of time, especially on the way out by lottery machine. OMG! Please pay attention to this matter. I sincerely hope this issue will be resolved soon.
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August 2024 by Barbara Polo
Are they going out of business? The shelves haven't been fully stocked for months.
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June 2024 by alexandra artuso
I appreciate how fast and friendly everyone is. They are always busy but make me feel unrushed if I have questions. They know what they have in their store and what they don't.
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June 2024 by M.
Not able to get through to a person after 30 minutes on hold.
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April 2024 by Shaza Talbeh
If I could give it a zero I would,cashier lady is very rude will not be going there again.
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March 2024 by Robert Nelson
Good store for quick visits
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February 2024 by Frank Castellano
Went to get a birthday card last minute and was surprised at the large amount of cards available. Was in and out quickly
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November 2023 by Loriann Maresca
They don't know how to answer the phone! My mother has been trying to get in touch with the pharmacy for 2 days! We've tried calling different departments in the store, and NO ONE picks up!!!! This is unacceptable!!!!!Edit*I saw the "owners" response, emailed them, and I got an automated email back saying their customer service email is no longer active. Lmao pathetic.
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July 2023 by Mike Velazquez
Dismissive pharmacists who claim never to have anything in stock. However if you call and ask they claim to have said medication available.UpdateOnce again I was forced to use them as my doctor accidentally sent my prescriptions to this company and once again I get the run around and dismissive staff. My prescription was going to arrive at 2 pm yesterday I show up and request my medication. The staff tell me it’s on back order and they don’t have it and walk off.I had to call them back to the till to request an eta for when my medication would be available and I get a dismissive it’s on back order. After further inquiry they just blather on well we thought it would be in our delivery but it wasn’t.
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June 2023 by Roseann Feuerstein
Excellent as always!
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June 2023 by Richard Manso
More expensive than Arizona.
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April 2023 by Anthony Raguso
Had my monthly prescription sent to rite aid. They told me that this prescription is out of stock for at least a week. Then on top of that, they also told me that they’re refusing my Good RX coupon. The app clearly displays a contractual agreement between good RX and rite aid but they refused to honor it. When I spoke with good rx they told me that the decision to honor the coupon is left to the particular pharmacist at a particular location and that this isn’t a corporate decision. So basically the specific pharmacist working at the time this was posted is telling me to go scratch on my monthly medication because we don’t keep our shelves stocked and even if we did… you can’t afford it and I’m not taking your coupon.
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March 2023 by DA G
I am fed up with this pharmacy. They practically never pick up the phone when I call. Weeks ago of six times that I called they picked up twice on different occasions.Today I began calling from 8:30 AM to 12:15 PM continuously. they picked up ONCE but they hung up immediately they actually hung up on me-I didn’t even get to say hello.I am going back to CVS at least they answer the phone.I know I’m not the only one who has a problem with them. I don’t know what they think in that department we’re not fooling around it’s medication that we seriously need and don’t tell me to go online sometimes you just need to talk to a human and they are never there for customers.CVS here I come!!
