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February 2024 by Frank Castellano
Went to get a birthday card last minute and was surprised at the large amount of cards available. Was in and out quickly
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November 2023 by Loriann Maresca
They don't know how to answer the phone! My mother has been trying to get in touch with the pharmacy for 2 days! We've tried calling different departments in the store, and NO ONE picks up!!!! This is unacceptable!!!!!Edit*I saw the "owners" response, emailed them, and I got an automated email back saying their customer service email is no longer active. Lmao pathetic.
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July 2023 by Mike Velazquez
Dismissive pharmacists who claim never to have anything in stock. However if you call and ask they claim to have said medication available.UpdateOnce again I was forced to use them as my doctor accidentally sent my prescriptions to this company and once again I get the run around and dismissive staff. My prescription was going to arrive at 2 pm yesterday I show up and request my medication. The staff tell me it’s on back order and they don’t have it and walk off.I had to call them back to the till to request an eta for when my medication would be available and I get a dismissive it’s on back order. After further inquiry they just blather on well we thought it would be in our delivery but it wasn’t.
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April 2023 by Anthony Raguso
Had my monthly prescription sent to rite aid. They told me that this prescription is out of stock for at least a week. Then on top of that, they also told me that they’re refusing my Good RX coupon. The app clearly displays a contractual agreement between good RX and rite aid but they refused to honor it. When I spoke with good rx they told me that the decision to honor the coupon is left to the particular pharmacist at a particular location and that this isn’t a corporate decision. So basically the specific pharmacist working at the time this was posted is telling me to go scratch on my monthly medication because we don’t keep our shelves stocked and even if we did… you can’t afford it and I’m not taking your coupon.
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March 2023 by DA G
I am fed up with this pharmacy. They practically never pick up the phone when I call. Weeks ago of six times that I called they picked up twice on different occasions.Today I began calling from 8:30 AM to 12:15 PM continuously. they picked up ONCE but they hung up immediately they actually hung up on me-I didn’t even get to say hello.I am going back to CVS at least they answer the phone.I know I’m not the only one who has a problem with them. I don’t know what they think in that department we’re not fooling around it’s medication that we seriously need and don’t tell me to go online sometimes you just need to talk to a human and they are never there for customers.CVS here I come!!
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March 2023 by ANTHONY Cicero
Wow awesome great enjoy congratulations excellent customer service teamwork RATING FIVE STARS SHARETHEPOST SUPER’S
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March 2023 by Katie S.
The pharmacy NEVER picks up the phone. They are the worst. I'm going to have to transfer pharmacies because driving there just to see if I can get a refill is ridiculous.
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November 2022 by Amanda Cardona
I loved this rite aid but I am so dissapointed in their pharmacy. They ignore my phone calls and I don't understand why . They even picked up the phone and hung up on me ! Also, they have a delivery service , which i chose to try after i paid for my prescriptions because i have a 1 year old who isn't feeling good. The date of delivery was 11/15/22 during the hours of 12pm to 5 pm. Nobody ever showed up or delivered medication to me. I called the pharmacy and to no surprise , I was ignored yet again. Thank you Rite Aid , I'll be sure to pick a NEW PHARMACY that actually cares about people and their needs . Bye.
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August 2022 by Lucky Luciano
Flat out refuse to fill my prescription. They previously had no issues doing so.
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June 2022 by Michael Bonner
My medicine is on back order I called today from 2pm till 430pm not one person answered NOT ONE the phone it takes 2minutes to answer a question
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February 2022 by Tak yan Wong
No one pick up at the pharmacy worst pharmacy overall
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February 2022 by Hannah J
Pharmacist is so rude, it's unreal. I stood there for 15 minutes and was never acknowledged. I finally got someone's attention, who happened to be the assistant. The pharmacist would only speak to me through the assistant and not directly. She then told me my medication was on back order and when I asked if she could order it, she refused to. All this while looking at her computer and not at me. Gross.
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February 2022 by Eagle
Worse pharmacy staff ever, rude and unhelpful. Never answer the phone and would not help you. I will have to go to different pharmacy.
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January 2022 by Fatma Elhadjen
I do like the people of the front desk. But the pharmacist are not good and helpful ? ? you wait more then should be they charge you if you have referrals they give you them all at once and charge you $100 or up if you try to speak with them they are rude and bad .l will never buy from them again.
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October 2021 by Stephanie L.
It takes a few calls to get someone at the pharmacy but when you do they seem to be helpful. Please hire more people for that dept even if it's just for answering phone.
