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October 2023 by Christopher Favaloro
The guy is a schyster. I brought a pair of boots to get shined. As soon as I walk in he's trying to replace the heel, which by the way has a rubber addition I had put on it when I bought them. Upon paying him I see a sign on the wall that says $5.00. I am small & my shoes are a size 8. I hand him a crisp new $5.00 bill. He tells me it's $10.00 there boots . I go to give him another $5.00 bill & we both realize there is two fives stuck together. Now he's asking me for another $5.00. I said oh no pal. you up charged me $5.00 but your not going to hustle me for another$5.00. The shoes aren't even that shiny. I could've used my sponge shiner & gotten the same results.
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June 2023 by frank bambace
This guy is the worst! Not only is he extremely overpriced but repairs are never ready on time.Heels that could be done in 15 minures downtown took this guy 2 weeks then done poorly.Had to leave them to be done correctly then had to wait another week.Try him if you dare and firm your own opinion.
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April 2023 by Peter S.
First the owner was very friendly. I brought a pair of boots that needed a new heel pad. The price was very good. And he had them done in a few days. He did a perfect job and used a high quality heel pad. I would go back again.
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September 2022 by ronald rainero
I paid in advance $50 to add 1 and a quarter inch of height to height to a simple pair of sneakers. I was "d the $50 and paid advanced. I went to pick up the shoe and was told he wanted another $20 with the BS line that prices have gone up. I had no choice but to pay this thief the $20. Wanted all his. It was from my brother who was getting a hip replacement and had and had a leg length problem. Now it cost me $70 to add a piece of foam to a $40 I will left sneaker.. If I did not pay him the $50 in advance I would have told him to keep the sneaker.. I was put between a rock and a hot place.
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October 2021 by jackie bernabe
He was such a gentleman, very good work had 3 boots done going back today with 2 more.
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August 2021 by Terry Dean
My father brings his shoes here and they do a great job!
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April 2021 by Michael J Leone
Roman does an excellent job repairing shoes and boots. This includes restitching on hunting boots.
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August 2020 by IT Service Center, Inc.
He is # 1
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April 2019 by Ashley Miller
I have gone to this shop many times over the past few years mainly because he is local. However everytime, I have an issue with him. He will charge you up front a ridiculous amount of money, ensuring you that he will complete a certain task, and then completely lie and not do what you pay for. Recently I went in with leather boots wanting both zippers replaced. He charged me. I came back s few days later to find he greased up the zippers and placeda new 10 cent hinge on the zipper that needed repair. I went back and forth with him over it and eventually got it out of him that he mainly did a quick fix and not the job requested. He offered me $20 credit. I said to simply give me new zippers. Now all of sudden 2 zippers would cost a total of $80. His price list never matches what he says. Liar and thief. Dishonest.
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January 2019 by Jennifer D.
I spent 80.00 on a pair of 80.00 shoes to get repaired.. to start I damaged my chunky heel driving my work car and my long shoe lace was also damaged I changed a zipper on inside as well that should have been when I took them and ran! Not only was he plaining to change one zipper to black and leave my original zipper silver after I complained he changed the other one he threw my original laces out.. they were able to tie around my ankle now they barely close to the top the heel repair is already peeling and all's this man wants to do is add more glueeeeeeee I am so unhappy he's so unprofessional he refused to give me a refund and charged my card remainder of the balance!!! Now I have to go to a different repair place and prey 2nd time will be my last repair!!!! Will update on new place but I wouldn't go here if it was the last place open he also changed the heel tip on a pair of boots and charged me 12 and didn't shape the heel they were way fatter then heel shaft TERRIBLE!!!
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September 2018 by Kenny R.
Is there a shoe maker in the house? Went all the way to this place and thought I would get someone to repair my shoes, instead a I got a clown who was not capable of a shoe repair in need, so I found another shoe repair shop in another location in Staten Island, and though the job was challenging, the guy was able to repair my shoes without a problem. This place needs a person who knows how to repair shoes.
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February 2018 by Svetlana Shpitalnik
I have been going to Roman to fix shoes for years! He has hands of gold. I only trust him with my Louboutins! If you're looking for professionalism, punctuality, and quality... Roman is the guy to go to!!
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February 2018 by Lauren D
The best shoe repair shop I had the pleasure to do business with. The owner and repair expert Roman is a delight. His craftsmanship is superb. He has fixed the soles of several pairs of shoes, sandals, and boots. Recently fixed the soles of my Gucci sandals. Excellent workmanship. You cannot tell there was work done, and that means it was done well. He made sure I left satisfied with his service. I recommend this shop to everyone!
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February 2018 by Lauren D.
The best shoe repair shop I had the pleasure to do business with. The owner and repair expert Roman is a delight. His craftsmanship is superb. He has fixed the soles of several pairs of shoes, sandals, and boots. Excellent workmanship. You cannot tell there was work done, and that means it was done well. I recommend this shop to everyone!
