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January 2024 by Glen Mosley
Very comfortable atmosphere to get your phone business done
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January 2024 by dan li
Fast not overly polite ,I forgot to pick up receipt gave it to me. Straight to point
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November 2023 by Laura Lambroschino
Came here to upgrade a phone after being sent by another t mobile. The young female with curly hair who helped us added on an accessory when we told her we didn’t want any accessories. She told us she couldn’t return it because she would have to start the transaction over again and she already activated the phone. If you want to be scammed, go to this store. Very sleazy to charge customers for accessories when we said NO.
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September 2023 by DREN JAKUPI
DO NOT GO HEREWas told screen and case would come included free of charge only to see that an installation fee was charged with the phone.
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September 2023 by Melissa B.
They are fantastic here! Caleb, Arbon, and Emre were so accommodating and professional. I haven't bought a phone in years and they were all so helpful! My phone was taking a long time to transfer my data from old phone to new phone and they stayed after store hours to accommodate me! I did come back the next day to finish the transfer. They welcomed me back and were so friendly. I highly recommend this location. I'll definitely be back. Thank you guys!
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September 2023 by James Dillon
Good service by manager. Very knowledgeable.
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July 2023 by Mike Tracy
Scammers!! Stolen my 80$ and don’t want come back me. Avoid them! Alert!!
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April 2023 by Michelle Speck
I recently went to this location and was helped by Jason AND he was amazing. It is hard to find great customer service. But even harder to find someone that would go over and beyond. Thank you Jason for going the extra mile for me !
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April 2023 by Liat Pelman-Forst
If you want to be treated with respect you deserve by highly professionals staff, who have patience of an elephant explaining you every big and little detail; who are willing to devote you as much time as you need, come to this T-Mobile store. To say that people who work there are amazing is not to say anything. Remember this address:2375 Richmond Ave, Staten Island, NY 10314
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March 2023 by Jennifer Clifford
I was in the store recently and dealt with their manager Candace. She was able to fix an ongoing issue I was having. She was a pleasure to deal with and very knowledgeable. I will never go to any other T-Mobile location.
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March 2023 by Louis Goldstein
Amazing service always get what I need in a timely fashion
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February 2023 by ramia darkazanly
They are nasty When I was talking to the one who works there, he was playing with his phone and didn't want to work and was chewing his gum , laughing every time I asked a question. It’s was a horrible customer experience and he was on the phone with someone else. This was one of the worst tmobiles I’ve ever been too.
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January 2023 by Rex Stone
Awful customer service. Purposely lie and say they can't do things when they blatantly can. Do yourself a favor and go 5 mins down the road to the location at the mall.
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January 2023 by Tony Merlino
Clean very helpful quick good service.I would like to know how to dictate messages on this phone.
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October 2022 by darin rivera
Very helpful and fixed my problem Very quickly