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February 2024 by Wilfredo A.
This store is the reason I am a hub member For my business Loyalty Dedication And Most of all is the smiles of joyful
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January 2024 by Destinee H
Sean the Mobile expert helped me right away and was extremely patient and friendly. Best T-mobile representative I’ve ever encountered.
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January 2024 by Lorraine Grant
Amazing service here from the store.
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January 2024 by Janine Florio
Love this Tmobile. Highly recommended. Great work.
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January 2024 by Michael D.
Incredible service from the staff at this t-mobile store. Will come back for anything I need. Thank you to the team for all their help!
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January 2024 by Vinessa Graulich
Amazing service from the staff in this store. Highly recommended.
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December 2023 by Gaetana Priamo
Amazing staff. Really pleasant experience. Highly recommended.
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December 2023 by Jeff Wachtel
Spouse hade issue with safari. They tried to help but was above their knowledge. Apple support solved issues, but the staff at this store was very attentive to her especially Jadira.
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December 2023 by p c
Called about a specific phone. Was told it was in stock. Took off work and was there within the hour only to hear, "Sorry, I sold the last one five minutes ago...." Bait and switch attempt, or plain old incompetence? Regardless, I won't be returning.
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November 2023 by GinaMarie Zimmerman
Staff was very knowledgeable , very nice and super helpful. Made everything quick and easy .It’s my neighborhood T-Mobile store. I’ve been in there numerous times throughout the years as the T-Mobile customer . They renovated the store and it looks great. I’m glad they finally have a window. Keep up the good work y’all . Ty again. Gm
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November 2023 by Seven Tabish
Don’t usually write reviews but I came in because my internet on my phone was really slow. I guess I had a really old plan and the representative Matthew really helped me out updating my plan and getting my phone data to work perfectly. Ask for Matthew when coming to this store, top tier customer service.
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November 2023 by Ekaterine shalamberidze
The worst T-mobile store ever. The employees who named Daniel who “helped” me with my new iPhone pro Max attempted to put eSIM to the device somehow he decided to put my previous number with iPhone 12 when he knew I have 5 lines. So he had to put everything back to my old phone. Main issue is that now my old phone is locked can not recover any data. I have 3 year information and also previous years on that phone. If you don’t know how to ask questions or solve a problem and cause an issue why are you working on this kind of job.Daniel didn’t even apologize for his mistake. And I did lost all my Data. I’m on the edge of canceling the T-mobile. And moving to Verizon.
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September 2023 by Frank Castellano
Went to report an attempt to open an account in my name fraudulently. The staff was very helpful . Candace called the fraud department to report the incident and was exceptional in making sure that the fraudulent attempt was stopped. After this interaction with Candace and her very competent staff, I may leave AT&T for T- mobile for the excellent customer service I received.
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August 2023 by undersan32
This store on Hylan Blvd is a scam, I bought a Iphone and was told it came with a free watch but all I had to do was put $100 down and the money would be given back in the form of a virtual Mastercard. I went to redeem the virtual Mastercard and in the fine print it said I have to maintain cellular service for 2 years on the watch, which mean a added bill that I wasn't told about. It gets better. I called T-Mobile and explained everything to them and I was told that I also had to pay $12.66 per month for 24 months to pay for the watch, I was heated but I have to say T-Mobile worked it out for me and cut the service and refunded me $120 to my bank account debit card not a virtual Mastercard. Ask a bunch of questions if anyone say something is free.
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July 2023 by Sherri Solomon
Question? Wth happened to your store location? Did you have to downsize that much? Shees!h
