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March 2024 by Richard Turner
The tech, Heidi, helped my wife make her iPhone purchase an absolute breeze. Thank you, Heidi!!!EDIT:Heidi long gone... latest clowns are obnoxious.
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February 2024 by Christian Lebrio
Got a ton of help setting up a new line with Samantha, Pam, and Boris!
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February 2024 by Rasheed Jaber
Bad service
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February 2024 by Mdobbs 11
I had a great time definitely recommend
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January 2024 by Yana Solyar
The manager was very helpful! Great service!
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January 2024 by olivia petino
Amazing Service at this location. Buying everything here
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January 2024 by Frank Staten Island
Always quick and easy, best store around
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December 2023 by michael Perrotta
Absolute excellent service professional fast and helpful. Matt helped us purchase our new phones andPamela helped my wife and I set up our new phones after they were delivered. Professionalism was outstanding very impressive
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November 2023 by MLIL
Manager Boris just care about opening accounts. After you open account and you need helpWith your new phone he’s not the person who will help . Basically after you get your new phone there and you need a little bit more help next day . Don’t even go . He’s not gonna help . He will tell you to go to Apple Store . And it’s no one in the store . It’s not like he store is busy . Do better Boris
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November 2023 by Igor Sapoff
Amazing people and very helpful, fixed the issues in no time because they are willing to help and are knowledgeable.T-mobile tech support online unfortunately couldn’t figure it out.Thumbs up for Boris and charming Samantha
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November 2023 by Karoline Prokipchuk
I came in to switch phone providers and all staff was super helpful. I went in 3 days in a row with different questions and I was greeted with a smile and all my questions were answered. The best location to go to if you have any concerns.
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October 2023 by Stephen DeSalvo
I lost my phone a few days ago, they gave me honest helpful advice on what i should do in regards to my insurance policy. When my phone came in they helped me set my new one up and recover all of my old information! I couldn’t be happier with my experience
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September 2023 by Jason Taranow
Boris was fantastic. He's extremely detailed, patient and even has a great sense of humor. 5 star customer service. He is definitely who I will be seeing for all my future t-mobile inquiries
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September 2023 by Ermonela Balidemaj
This is the most horrible T-Mobile in all of Staten Island. TERRIBLE customer service. They close hours in advance even though online it says 8PM. They don’t answer phone calls either. Very rude, and you’re not greeted when you walk in either. I didn’t get the guys name but I am assuming he’s the manager. Very rude and looked like he hated his job.
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September 2023 by Lynette
Samantha is the best, so thorough and quick resolving my issues. She's just amazing and I will always ask for her! The best!
