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November 2023 by di likaa
Worst bank ever be careful there people steal in this bank
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November 2023 by Medhat Garas
Very unprofessional staff they feel happy by making customers waiting & waiting
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September 2023 by Charles Wisell
The ATMS never work, and 1 of the bank managers Deana works about just as much. God forbid she has to put in a bit of effort
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May 2023 by Shama Dhanani
Have banked with TD for over 10, maybe 15 years. Ive also worked in banking for 20 years in a previous career. Generally the TDs are lovely, polite and professional, for a business focused on banking with customer service. This branch has ***consistently*** been barely polite borderline rude. After recent instances of such "profeasionism rudeness" i am prompted to write this review. Their customer service from behind a desk misdirected me about deposts no longer needing slips, and when i go to deposit the teller tells me thats wrong. I inform them where i learned that and they defend the customer rep by telling me thats probably for withdrawals. I know what i was told was for a deposit bc it was at the same time i waa here to make an deposit via the drive up and the machine malfunctioned and ate some of my cash (a customer service process I'd also give less than one star if i could - it was awful, confusing and left me with no clear answers to what happened with my money - other than deflecting responsibility saying thwy outsource the atm machine functions now.) The remainder i had i went into store to deposit.Ehen a customer tells you they were misinformed, Gas lighting your customers is not likely to give good customer service reviews. I have no problem filling a deposit slip as done for decades.I do have a problem with being treated like Im not a valuable customer with something *so damn simple* to address like by saying "oh, Ill clarify it with my colleague" or even, he may have not known since he was new at the bank then. "Americas most convenient bank" hasnt been conveniwnt or professional dor a while now....this location. Forest ave is still great. Hylan branch is also great. And lastly, I hate to speculate, but I will be left to wonder if this is bc Im a woman of color. In either case, its not professional, for any industry.
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March 2023 by Morris Vatelty
The employees are the nicest ever. But even they couldnt solve the issue I was having.
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March 2023 by Jim H.
This is a very nice neighborhood bag. There is usually short or no lines and plenty of parking. They offer all the banking services with limited or no fees.
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February 2023 by James Hanrahan
Very nice people and very helpful even if you are not a customer.
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October 2022 by Rena
Today I opened a bank account in TD bank. My cosomer services representative was Enid M Lopez. She helped me open my bank account and explained to me in detail how I can use my account. She is very kind, patient and professional. I am very glad that l met her
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October 2022 by ahmed hamayel
The worst bank and worst branchVery rudeDont know how to talk to peopleI go to different td banksNever one issueThis is the winner for the title
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May 2022 by Carlos O.
Came here this morning to get a checking account and was helped by assistant store manager Deana. All I have to say is her service was extremely exceptional Help me choose the right account. Helped me open the TD app and set direct deposit. Thank you Deana.
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April 2022 by Orion S.
If you like to get the Runaround and have your money frozen for weeks at a time TD bank is your bank, the worst bank I have ever dealt with. do your self as favor and go with Bank of America or chase
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April 2022 by Yolanda Mercado
You help my boyfriend today to open a account it was fast and professional love my TD BANK for my banking needs thank you again
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February 2022 by catty cass
Worse customer service terrible bank. Main number unable to give service and branch does not answer phone
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February 2022 by Abid Ali
They do not know how to talk at all and do not know the customer they so rude I came to the bank because I need $100 bill and they give me $20 bill $8000 that’s not right way if I need a $20 bill toy I use ATM I don’t have to come Td Bank
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December 2021 by Tarek S.
Make sure to count your money before you give it to them if you don't They will steal $20 from it the same lady tried to do it to me twice This branch are a bunch of thieves the manager told me she will take care of it and the lady is still there she did it to me and to the guy next to me she tried to cover her name tag with her sweater all I seen was it started with Emi
