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January 2024 by habeeb zandani
The worst ever TD branch I ever went too. I don't recommend anyone to go there. the staff who works there are disrespectful . after the treatment I got there I had to close all of my TD businesses accounts which is 7 business accounts. should TD headquarter take it very seriously with this branch especially otherwise they will lose a lot business man like how they lost me today. all the stuff in here doesn't get any customers service especially the manger of the branch
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January 2024 by Ida tilesio
I been to many TD branches throughout NYC and NC. This branch is by far the worst. Rude, poorly trained and often on phones texting away.Teller machines often broke on weekends and run out of money.Recently tried to deposit a check at a teller. Check was made out to cash for $60.00 teller refused to take the check accusing me of stealing it. When the manager came she flat out told me go to a diff bank.STAY AWAY FROM THIS BRANCH and the nitwits running it
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December 2023 by Michael Harben
This bank keeps changing staff. Frequent problems.Today I went in to resolve an issue with an apparent inactive account. The customer service rep Jeanine called me over . I gave id, card and provided password. Then asked how long is it till it becomes in active. Jeanine could not provide the time line. When I pressed for an answer she got nasty tossed my cards at me and said leave. When I asked for a manager since she didn't know bank policies and was very unprofessional she refused and walked away. I insisted on a manager. Next one came and asked what was wrong Jeanine then came back and spoke over us both. Insisted I was lying.The manager resolved my account issues new card, took my $10,000 deposit. Explained it's after 6 months and how to keep account active.Jeanine needs to be retrained before working with public again.Here is a pic of Jeanine do you know to avoid her .
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November 2023 by Merima Hassan
I have never in my life experienced such a bad attitude from a supervisor before. I’ve been banking with TD for over 10 years and never ever had an issue with the tellers, bankers or supervisors up until last week. The banker named Joyce and the supervisor named Anne should not be working in customer service. They were absolutely no help to me. I will never step foot into this branch again. Everyone here is absolutely miserable and have a disgusting attitude. If you need to go to a branch go to the one on victory blvd.
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November 2023 by Robert J
People are incompetent. Don’t bother opening anything especially business. They will treat you like a crook or a thief or your doing something suspicious. If you have any little thing out of the ordinary that they’re not used to seeing they’ll refuse to open you and account. Assistant manager Matthew is a cuck. They will Google your address and harass you about verification if they don’t like it or if it’s seems different from usual circumstances. Avoid TD Bank at all cost especially this branch
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November 2023 by Amir Karimov
Branch manager needs to be educated and changed.
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September 2023 by Danny Hamdan
Opened a new account with Jeanine and she was very nice I highly recommend this branch !
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September 2023 by Raja Sahib
Hello my name is Ahmed and i deposited $485and the machine ended up asking me how much did you deposit and did not deposit the whole amount I put it into dispute 2 times at the location and they said it’s a third party that takes care of these matters and they gave me $43 dollars that’s all now everytimr I deposit I put little amounts into the machine like 5s and 10s only so I don’t get stuck again, td bank is not a good back
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September 2023 by Jimmy “VIP AUTO NYC” Wong
we use to for both our business and personal banking.we like all of the services even the merchant accounts.my only comment is when making cash deposits to my personal checking I am often asked what I do for a living, I feel that's not appropriate. I don't feel it's any of there business to ask. All these cash deposits are never over the $10k threshold for reporting to IRS. If it's td policy I find that bizarre. No other bank has ever asked me that. I been using banks since the 90s for my business and personal, td is the only place that ask.Other than that I still plan on using td long term.Best regardsJimmy WongVIP AUTO NYC
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September 2023 by VIP AUTO “Chuchero World” NYC
we use to for both our business and personal banking.we like all of the services even the merchant accounts.my only comment is when making cash deposits to my personal checking I am often asked what I do for a living, I feel that's not appropriate. I don't feel it's any of there business to ask. All these cash deposits are never over the $10k threshold for reporting to IRS. If it's td policy I find that bizarre. No other bank has ever asked me that. I been using banks since the 90s for my business and personal, td is the only place that ask.Other than that I still plan on using td long term.Best regardsJimmy WongVIP AUTO NYC
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September 2023 by Devin Mariano
They will not answer the phone or call you back. Not good customer service.
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July 2023 by Maxim K
Worst branch in the borough. Nobody wants to work, every employee is too busy on TikTok instead of customer service. Disgrace of an establishment, who is in charge?
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May 2023 by Frank Castellano
Hit the ATM and had a bit of a wait. They should install another ATM here. I've had a wait of as long as 10 minutes when someone is depositing checks and doing business that should be done with a teller. The ATM is supposed to be for quick cash withdrawal, not full service banking.
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May 2023 by Brian Reilly
ATMs down banks closed can't get any money out of the bank
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March 2023 by S S
Not welcome at all, get the vibe that they don’t even want to help you. I don’t even bank here, but my parents do. Kind of glad I don’t.
