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January 2024 by Irene Neri
Staff was super helpful and patient when my phone wasn’t cooperating to get the QR codes. Will definitely be back with all my Amazon returns.
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January 2024 by jennifer placanica
Staff is Always accommodating and professional. They work quickly to make sure that customers do not have to wait on line for too long. And, they always resolve any issue or problem that may arise in the store/with the customers’ return process.
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January 2024 by Michael C
Went to the store the other day explained to the worker that I had 2 transactions and I needed 2 receipts, he took it upon himself to do what he wanted. After he got done he hands me 1 receipt and explained to him that it was 2 separate sales and I needed 2 receipts so what does he do he takes the receipt that he gave me and cuts it in half with a scissor and hands it back to me . This worker is rude and doesn’t know how to listen to he customer.
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December 2023 by Robert Friscia
Fast service. No fooling around in store, no wasting time making customers stand around. Workers working hard, saying hello asking how your doing is an important element in a UPS Representative asking people/customers feel like they care about your everyday issues. Make you feel right at home. Also if you have large packages they'll assist you with them with the cart or they'll laon it for you to get packages yourself if you do chosebsonthey continue their exceptional serive.
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December 2023 by Photo Journalist
Well, folks, let me share an adventure I had at this mysterious spot recently. Picture this: I'm on a quest to return a package to the online jungle, following the sacred Google Maps trail. Lo and behold, I arrive at what seems to be the right place, only to find it deserted with a UPS sticker as the lone sentinel on the door. Cue confusion and a futile game of hide-and-seek in the vicinity.Desperation led me to another spot, a UPS access point at a CVS store, a mere quarter-mile jaunt. Little did I know, it was like entering a UPS-lite zone, and I was redirected back to the same strip mall I had just escaped. The twist? The shop had apparently executed a stealthy relocation to the middle of the strip mall.Here's the kicker: spotting the place was a challenge. The UPS sign was playing hide-and-seek, buried amidst a sea of stickers on the door. It felt like a covert mission, and I couldn't help but think the folks there were aiming for anonymity.Dear owners, a little visibility won't hurt. A suggestion: on the old spot, swap that UPS sticker for a clear sign pointing the way. It doesn't take a rocket scientist to crack this code!If you've faced similar UPS escapades, give me a thumbs up, comrades!
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December 2023 by Mariya Mirochnik
Don’t use this store, they steal packages. At least 10 people’s packages mysteriously leave the facility around 1am in the past month and are unable to be tracked. A warrant needs to be put in place for this facility.
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November 2023 by Barthina Gebril
Quick easy process whenever I visit. Professional and respectful. This store’s staff is much more pleasant compared to another location in staten island.
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November 2023 by Dee Sav
The ease of amazon returns are wonderful. Even when there is a line it moves fast. Staff is knowledgeable and helpful.
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November 2023 by Steve Only My Opinion
Sooo convenient for a neighborhood store. Parking is great plus convenient. Employees work and operate efficiently and quickly especially if their is an type of line. Bottom line you are still in and out of the location in minutes. Happy customer, the job gets done efficiently and generally (zero to no) delivery issues!!! (( Hey, That’s Only My True Honest Opinion … Steve )))
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November 2023 by Gabor Bonnie
Great UPS Store. Friendly, courteous knowledgeable and very helpful. Lines move quickly and it’s a pleasure doing business with them. I drive out of the way to do my shipping at this location.
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November 2023 by Carol Amer
No matter the day the time, or how long the line is, the UPS Store at 3261 Richmond Ave, is always so organized, so efficient, professional and polite. 5 stars for them!
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September 2023 by Luann Filupeit
Angie is the best clerk. I go on Tuesday because I know she is there and she will be happy and efficient and start my day off with a smile
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September 2023 by Janet L.
Angie was so nice! The office is run very efficiently and it is a quick in and out whenever I go.
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August 2023 by Gregory Lella
The line is literally out the door and around the corner because they have only one cashier in the afternoon. Plus the place is hard to find because the website lists the old address. There's nowhere to wait, I'd find a larger location if you need to send something.
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August 2023 by Andrei USA
A young man from UPS Store with a voluminous haircut laughs at a client who speaks poor English, mimics and repeats hi..hi..hi. Another UPS Store worker thinks it's funny and normal to make fun of a customer.
