-
February 2024 by Yesenia Placencia
Vehicles are accessible, assitant was quick, friendly and attentive.
-
January 2024 by Katina
I wasn’t able to rent the uhaul due to a past obligation that was never resolved and although this was not my fault. I still give them a 5 star review for being helpful and polite.
-
January 2024 by Raul Collazo
Chris is awesome
-
January 2024 by Glen Konwaler
Good for short term rentals
-
December 2023 by Thegrumpyrider (Grumpy)
Cool customer service. Very helpful!
-
December 2023 by I BikeNYC
Wonderful experience! The van I rented seemed virtually brand-new: It handled beautifully and still had the new-car smell! It was also spotlessly-clean inside and out :-)I ended up needing to extend my rental period twice, and both times the online process to do that was quick and perfectly seamless.I've rented from this location a few times in the past, and I'm delighted that the service continues to be excellent.
-
October 2023 by Brandon Isaac
Cancel my reservation 5 mins before pick after i drove 30 mins to locstion to get my reserved van horrible customer service , rude , no manager every available.will not be using this location in the future ?
-
September 2023 by William Ce Liu
The place is good but the app is annoying difficult to use and slow. U-Hual forces you to use the app.
-
September 2023 by Борис Гнядий
The worker was very rude and didn’t help with the trailer. He was yelling and being disrespectful and started cursing from the START, we waited for his help to detach the trailer and he Didn’t help, as we had to do it ourselves and he started clapping when we did. Very unprofessional work environment.
-
September 2023 by Irina Gniada
I was shocked because of customer service here. No help, no respect, he is cursing on us . It is ridiculous.
-
August 2023 by Assem Mahdy (Sam Mahdy)
Firstly, upon returning the vehicle, I was shocked to discover that I had been overcharged for fuel. I made sure to fill up the tank to the same level as it was when I picked up the vehicle, yet I was billed for a substantially larger amount $42 + $30 fuel service fee, This discrepancy is unacceptable, and I request an immediate refund for the excess fuel charge.Secondly, the customer service I received during this ordeal was unsatisfactory. I tried explain the situation to representative, they seemed disinterested and unhelpful and they said it’s too late for correction and I have to call customer service. As a loyal U-Haul customer, this lack of consideration was deeply disappointing.
-
July 2023 by isabel Danielak
This U-Haul was a godsend after the This fiasco we had with customer service on the phone after a truck we rented and prepaid was not at location as agreed!! Luckily I got on phone and there was available trucks here, which I went to and rented for the day! On the phone “customer service” was telling us we had to go to Brooklyn to pick up original rental, I think not! Thankfully this place was only 1.8 miles away from where we were and we were able to proceed! I recommend this place but not the “drop off service from U-Haul”
-
July 2023 by Zee Mee
I rented a van and there was a customer in front of me with a billing issue which took a long time to solve. There was only 1 person at the register. There should at least be 2 persons at register in case of issues or a manager. It made my pickup of my van late and the person I was doing my pick up of furniture off schedule.
-
June 2023 by Erika mercado
Reserved the truck at 12pm and after I was done loading everything the truck did not want to turn back on. I then had to wait for road side assistance, that took a while. I didn’t make it to my storage unit in enough time to put everything inside. I was then charged more then I was suppose to be charged by uhaul and after calling them, they told me, it wasn’t their problem any of that happened and that the truck not turning on wasn’t something they really cared about. Very rude and unprofessional.
-
May 2023 by Regina Hebrans
Friendly and professional staff. I rented a motorcycle trailer. It got the job done! No issues.
