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February 2024 by Chen Chen
The woman called Rossy there is terrible, she is so rude.
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January 2024 by k
There is always an issue with w/the delivery of packages. Mail carriers do not leave packages at the correct place, they don't redeliver when instructed to do so, they lie and update tracking information, and you receive rude unhelpful service looking into the matter from the Manor Rd location. If you can afford to have other companies handle your packages, save yourself a headache, and PLEASE go with that option—horrible service.
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December 2023 by Damali R
Go in person is better and the staff working the counter are so friendly.Ok so let’s break down the usps system for those that do not know.The person delivering your mail does not work at this office. They work for the postal service main hub here in nyc.If you having issues with your delivery driver not dropping off your package at an apartment building. Just know that in nyc they never drop packages inside the building unless the building has a doorman who collects them for the tenantsAs for the phone- THE UNITED STATES POSTAL SERVICE local office will never pick up the phone because again this is not the main location or the central hub.
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November 2023 by Steven Haney
First time I went in there it was nobody online
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August 2023 by Evaretta Wilson
They don't knock! They lie about it with the notices they leave. My daughter works from home and only USPS doesn't knock! Even with a huge sign on the door!
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July 2023 by Yonette Joseph (Versiongurl)
Excellent customer service! I’m embarrassed with myself that I was ready to blame the USPS for a package that was said to be out for delivery but never showed up. When I called customer service I realized it was all my fault because I had put in a wrong address when I placed the order with the company that was sending me their product. What amazed me the most is I read some of these reviews and was thinking when I had to go in face to face I was going to be met with ppl with a bad attitude, instead I got someone who went above and beyond. She was great. I should have gotten her name. She even followed up like she said she would the following day.Even when I had to be redirected to the Manor rd. location the supervisor there was awesome! I picked up my package hassle free. The customer care over the phone was awesome as well. When I mean top notched customer service. I’m still surprised. I was ready to praise FedEx and UPS over them but they’re just as great. Very trustworthy too. If they were ever bad they must have improved because I didn’t see anything negative. Don’t sleep on the United States Postal Service at all.
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July 2023 by Angel Castillo
I've been calling this location for the last couple of hours trying to get some information on a package they " attempted to deliver". Im home knowing this is out for delivery and to my surprise. i get a notification saying that they attempted to deliver and left a notice. 1: they never even came. 2: if they did, wheres my notice? BUNCH OF LAZY AH! No one answers the phone!!
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May 2023 by Rezwana N.
This is where I go to pick up my packages. They are most of the time busy & overwhelmed! They need help actually! Stuffs are very helpful & understanding! It's also pretty much clean & organized!
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May 2023 by Tracy D.
You seen one Post office, you've seen them all. This particular Post Office is in close proximity to my house, I'm all about convenience. The line moves pretty quickly, Im in and I'm out...
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February 2023 by Ricardo Pimentel
Post office needs new life. People are so complacent about everything almost nothing gets done. Everything is call a different department. Should just tear it down and build a newer one at this point.
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December 2022 by Stephanie Troia
My mailman is to perfection sweet even when I'm mistempered. He just handles everything with extreme patience.The staff in the office is pleasant too. They just need more workers I feel they are overwhelmed with work, that's the only reason why I'm giving them 4 stars.
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December 2022 by jorge uruchima
There is a lady that works at this location description with respect on the heavy side white who is very very disrespectful and mean and horrible at talking to clients as well as other people. She came out to say to the people that were waiting outside for some food truck to no be standing inside the place or blocking there doors I saw a lady with a baby it’s 30 degrees outside and cold I think a little bit a consideration is needed from her part be more caring or respect. She acted like it was a crime or affecting her in a way and to my view she is sitting her behind on a nice warm chair inside so she should feel lucky . And she should be considerate to people with kids who were freezing outside to let them stand inside for 15 minutes they are not bothering her but I think she just don’t like her job cause even with us mail customers she has a bad attitude
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September 2022 by Jen F.
worst location. 1) they close unexpectedly for lunch. 2) the hand written sign letting people know this mysteriously changes once lunch has begun. Last time I checked lunch generally lasts an hour. Except for postal workers.
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June 2022 by Bat M.
This has got to be the most friendliest post office in modern times. Every single employee here goes above and beyond. It's like the old show cheers when you walk in. I will travel across town to go to this post office because of the service.
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June 2022 by Payel Ratna
Very nice stuff, really helpful . Very rarely I have trouble with anything. But the mailman s who drop at my mailbox always messing stuff up.
