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March 2024 by Kay 10
The lady handling the passport is very rude and racist from the first word. Don’t go here for passport service. You’ll get your day ruined.
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March 2024 by joan Lopez
I personally had a bad experience at this post offical. I had horrible customer service and I have reason to believe that a certain lady is a racist with the way she was acting towards hispanic people. I also spoke to the supervisor about this, and even though she listened, she didn't do anything to help. It was just a complete waste of time. I don't recommend bringing your business here unless you're prepared to have a heated argument over something extremely small. And whoever needs a passport, I think this is the last place you should go.
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March 2024 by Giovany Navarro
I came on friday and satuday, this lady didn't let me ship the item, because of the weight, there were other times that I didn't have trouble for that, I couldn't edit the information for the reason was that in the app that I sold the item didn't let me fix the mistake and I have to pencil in the weight, because on Sundays they're close and if I ship it on monday it would be to late, this is the only person that is a real jerk, am not going to come to the port richmond one anymore
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March 2024 by beryl hu
I called a few weeks ago, they said they’d call me back. Never got that call. It’s been weeks.
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February 2024 by Karma
Always delivery driver left my package somewhere else and I have to go to the post office evry dyam time I order somthing and then when I had to go to post office white lady was nice on the counter but the black older lady has a attitude and telling me to say in my app that I didn't receive the item and they Will send a new item. It's not about that now I have to wait a more week to get my package. Delivery drivers need to properly check when they deliver stuff. ☹️
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January 2024 by Jack Li
Two small packages (first class mail, less than 1 lb) got lost in drop-off box that locates inside the post office in three months. Yes, there is nothing they can do about it.
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December 2023 by Tomas Beltran
Worst place ever, horrible customer service, we’re paying for their wages. The least they could do is treat customers with respect and at least a smile not with an attitude like you woke up in the wrong side of the bed! Rudeness 100% hope no one goes to this post office and it gets shut down! I’m a US Veteran and this is what we fought for?
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November 2023 by Diane Bennett
Customer Friendly , Fast And Speedy Service ?. That's What I Like
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November 2023 by Redrose
Went to renew my passport and an employee said i needed to make an appointment. But there is no way to do that. When i went to a different post office they said i did not need an appointment. He wasted my time.
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October 2023 by Norbert Fital
Good post office, passport process was straight forward and workers were helpful.
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October 2023 by Buttah Squad
This location is absolutely HORRIBLE I had a package for my sister going to her residence and NO ONE picks up the phone to assist and it’s bad
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July 2023 by Leanna Ferrer
It’s sad that I have to give a star to write a review.. because this post office should have none! I opened a P.O. Box at this location to ensure my Mail/ packages would be safe and secure.. not the case…. A check was mailed to my Po box and one of there lovely female workers stole my check and cashed it a few days after… now due to someone’s greed and criminal ways … an investigation has too take place and when the us treasury finds exactly who it was … I hope that disgusting person gets what they deserve… and I should have known something was not right when I seen my mail opened… smh … save yourself the trouble… don’t get no P.O. Box from this place…. Inside crooks … u been warned
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June 2023 by VingGa Kong
I went in to renew my passport today and Nancy, who helped me, was so kind and patient. She gave me many options when I was struggling to find the correct document and remained a nice attitude throughout. She was in general very helpful and kind!
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June 2023 by Rongyao Huang
Went in around 4:20p for some visa related service, few people in line. Staff was friendly and very detail oriented.
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April 2023 by Ceylon Girl
This is very nice place...good & helpful staff..good vibe.i like this post office
