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May 2025 by Y. L.
Always long line to the clerk
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March 2025 by A H
One person at the counter- plan to waste 1h to send a simple envelope. What a joke
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March 2025 by Karyna Pantielieieva
Terrible customer service! Asian lady was very rude. I came to pick up the packages that were sent to their post office, she told me that they were delivered to my home and someone signed for me. I live alone and this is impossible, I asked what to do in such a case, and she could not even help me. Most likely one of their usps employees signed for me and stole the packages. I do not recommend usps at all.
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January 2025 by Xeniya Beiu
Came here at 2:00pm
The doors were open but they hanged a chain from the inside so people couldn’t get in . Stupidity
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January 2025 by Nadira Zainutdinova
terrible service from an Asian man. There was an appointment for a passport, he did not accept our documents for expedited
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January 2025 by Xiuyuan He
Staff are always efficient and helpful.
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August 2024 by maggie dynak
I always had a great experience at this post office location. Came to do my son’s passport and let me tell you if you have all paperwork already and a picture everything goes easy peasy. Always make an appointment, get everything ready and you will be satisfied.
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June 2024 by Danyo Ip
Quick service and we got our passports done without proper photos and they gave us time to get the new photos there to complete the application
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June 2024 by cfcamir11
Steve was unwilling provide information about package, which had been stuck at his post office for two days. When i went to the post office in rosebank, they gave me the information they had in the system (which steve acted like he didn’t have).
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June 2024 by Zarah Elbouvani
I didn't t get my package bc the sender put wrong address. I apologized for hylan blvd post office workers bc Iwas mad I thought that they refuse to serve me .but they keeped looking for my package they find out the issue they called me
thank you very much I appreciated you attention .
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May 2024 by Liz Smith
I was there this morning( May 9 2024, 8:54am) to get my passport renewed, the men in the third counter looked so angry and behaved very rude ! Not willing to answer any questions . I hope everything is good for him and his family . But he definitely need to be trained for customer service. If you not willing to serve customer then go back to deliver mails outside, maybe that’s your ideal job. We don’t want to see your angry face either !
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May 2024 by Justinzhaolh Zhao
I dropped off the packages 4 days, no update. What’s wrong?
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May 2024 by Polar Bear
Long lines,rude workers,terrible parking.Lived on the island over 20 years and none of these problems has gotten any better.Lousy from day 1
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March 2024 by Ying Chen
I had an unfortunate encounter I had with a staff member at the USPS branch in Staten Island. While visiting the facility, I interacted with a Chinese employee whose behavior towards me was notably rude and disrespectful.
Despite approaching the situation with patience and courtesy, I was met with dismissiveness and hostility from the individual in question. This type of behavior is not only unwarranted but also unacceptable in any professional setting.
As a customer, I value respectful and courteous service, and it is disheartening to experience such treatment. I believe it is crucial for all employees to uphold the standards of professionalism and customer service expected of them, regardless of the circumstances.
I kindly request that appropriate measures be taken to address this issue and ensure that similar incidents do not occur in the future. It is imperative for the reputation and integrity of your organization that all staff members uphold the values of respect and courtesy in their interactions with customers.
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March 2024 by Dee
Great Service every time.
