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February 2024 by Sol
Employees are very pleasant and helpful here. Too small but their customer service is worth going here
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February 2024 by Kevin Winter
Great experience, hard workers. Great service
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December 2023 by S El
We had a passport appointment at 9:30 we drove for over 50 min, when we get there they told us it was cancelled because the guy who does the passport was OFF and left us a voice mail at 9:14, this place is a joke, if he was off, they should've notify us they Day before not 15 min before out appointment
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December 2023 by Laura McMillen
Seriously?? You can’t see the house number on the front of my post that EVERY DELIVERY PERSON SEES and you write in sharpie marker on the OUTSIDE of my white mailbox?? What the hell is wrong with you? Another reason that no one uses USPS for services
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October 2023 by V G
Fantastic location. People who work here are always friendly, always explain anything you need help with, always willing to go an extra mile for you.I come here every single day as I mail lots of packages, I’ve been coming here for years and never had any issues. Absolutely amazing workers, so courteous and patient with everyone.If I could give 10 starts I would. It’s an amazing crew.
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July 2023 by M Kelada
Very BAD SERIES VERY DISRESPECTFULI went to get my mom her new passport and I mentioned that she does NOT speak English and the person on the window said “it’s FUNNY HOW SHE BECAME A CITIZEN AND SHE DOESNT SPEAK ENGLISH”1st he doesn’t know what’s going on with anyone to say that
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July 2023 by Chris Alvarado
The Rosebank location has friendly and helpful staff. Also good with passports.
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April 2023 by xiaoyan lin
The attitude to people making passport is very improper and waited a long time to even get the appointment. The staff were really rude and didn’t help at all with the filling in of the sheet. Only gave vague ideas of what to fill in. When we got to the place we waited for our appointment and they came late while having a conversation with nobody doing passports.
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April 2023 by Julia Fokina
There is no parcel drop off box. Too crowdy.
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March 2023 by Moonsammy Perumal
Place is very clean. Professional , courteous and knowledgeable staff. I never had issues at this Post Office. Five to twenty minutes waiting time. Line is not long.
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January 2023 by aga S
Always something. They were give me information about delivery they can’t leave package because is overweight…hello my mailbox is standard, everyone leaves packages in front of my door….and now I got update that could not acces to the delivery location. This is super funny and people who works in my location are very very very lazy. If they have big problem to delivery latter congratulations. Dear post office workers you have to start do your job. I don’t want to pick up my parcels and letters in person at the office anymore. This is not fair…
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November 2022 by Brian Reilly
I wish I can give no stars . I had a passport appointment at rosebank po and when I arrived there system was down . They sent me to Stapleton po down the street were they told me they don't accept other post office appointments now I'm screwed and may have to cancel all my plans because of the United States Post Office. Let alone they told me this they made a joke of me saying it must be my first time . Stapleton po only has disrespectful people working the front. I mean if you hate you job don't take it out on the customers. My visits were documented for further investigation.
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October 2022 by Joanna Ng
Racist staff that would not serve me. Until the second staff member saw me again. She then served me at the counter after the second person told her to serve me. It was really fustrating because she kept telling me to tell her that I had a reservation when she turned me down twice.
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August 2022 by Rebeka S
They take Apple Pay now, so that’s a mild improvement
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August 2022 by M. F.
THIS IS MY FAVORITE POST OFFICE.THE PHILIPPINE MAN THERE IS THE BEST.
