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February 2024 by kevin K
The absolute worst post office. Line of 25 people waiting. Only one old man working the window. A bunch of people in the back just chatting.
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November 2023 by zachary dalton
Bad attitude
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October 2023 by Mohameed Hamdalllah
Didn't help me and told me to go to a random post office 3 Miles away.
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October 2023 by hui mei
horrible service. The lady they’re very rude. the gentleman in the last window is nice.
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August 2023 by Angela Vann
This places is ok, but the pple that work there look miserable unhappy, and sometimes rude.
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June 2023 by reham diaa elden
I was there today to drop off my packageI already do everything online Just drop off my packagesThe lady there talk to me very rude and told me to stay at the big line to only just drop off my packageShe so racist and said to me stay on the lineWhy do I need to stay on the lineIf I already did the shipping label onlineOnly to drop off my packages I need to stay at the long lineWhy then I did it online?She talked to me in a very loud voice and rude attitudeI will make a complaint also at the USPSThey need to choose good people to workNot like this woman
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April 2023 by William S.
I usually never post reviews like this but today I had an experience at this Staten Island Post office that I will never forget there is a woman there she's an older woman with gray hair she wears glasses I work in a similar field she is the most rude person I have ever seen in my life she is so disrespectful to the customers it's pathetic how she even has a job so anyway let me explain I had a death in my family and had to leave the country so I needed to renew my passport so I asked for the passport application now there was 11 people online it was like me and four behind me but there was seven people would packages in front of me so I just leanedo and I was just like ma'am excuse me can I just have a passport application she tells me no you got to stay there and wait online you can't just do that with the attitude so I wait in line the whole time she's complaining and talking about me in front of all the customers it was disgusting how they let this happen so finally I get to the window the gentleman tells me not only do they not have the passports but you have to go to Manor road which means she could have just said that but she made me stand there and belittle me in front of other customers and the employees it shows you how bad this post office is how disrespectful they are and why everybody gives them bad reviews it's pretty much this one woman it's horrible
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April 2023 by Joseph Cincotta
Lady on the right as you walk in as a terrible attitude don’t go here
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March 2023 by Yelena Krasovskaya
Absolutely disgusting customer service. The lady was rude and nasty and unwilling to help. This was my first and last time coming here. Rather continue making the trip out further but for service with a smile and pleasant people willing to help.
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February 2023 by Jenny Tran
First time at this location since moving to SI from Brooklyn. Horrid experience. They charged me for a UNUSED box $4.75. The lady saw me holding it and asked what it was, I told her the box was unused and she said I still had to pay for it even though there’s nothing for me to mail. That makes no sense?? So next time I actually do use the box they will charge me again?? That’s STEALING.
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December 2022 by Antonio Riollano
The most worse customer service at the post office this place does not like to help nobody with anything so if you need help over there keep on waiting cuz that's what you're going to get they're going to tell you do it yourself and their attitude is the worse to this is one of the most worse post office on Staten Islands you are there to drop off a letter that's fine other than that go elsewhere to get help and get better services elsewhere and I will get a hold of corporate office too by the Staten Island mall
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December 2022 by Phylicia McGrady
LEON… is a very disrespectful, impatient and belongs in a senior citizen home. He has the nastiest attitude. He doesn’t have patience for customers. Leon is complete trash.
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November 2022 by Maria
5 star review for Girgis. I remember being helped by him at the Manor location and should have left a review right away. I was helped by him today at this location. Once again he was as kind and helpful as you would want anyone to be when navigating the post office. Thank you sir for your service!
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October 2022 by Hemantha Jayasundara
That was my first mail in the USA. They really supported to me.
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October 2022 by ces
As I entered this post office the worker Ann was YELLING at a customer.Ann had locked the door behind the customer before me. Ann did not let me, the person after me or the about 8 month pregnant woman carrying her son out because she was doing her "night work". We were not let out until I started recording and the pregnant lady called the police.
