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February 2024 by Gail Mizell
Arvind is a young man very polite and helpful in choosing an iphone case effective to withstand an impact upon hitting the ground and a screen protector . What’s great is if something was to happen to the screen protector I can bring it to Zagg to replace for a minimal charge. I recommend Zagg as reasonably priced, and. it’s effective.
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February 2024 by Paul H
Brought an Iphone to replace the battery at Zagg in Staten Island Mall, the tech "Arvin" replaced it, but somehow my valume button doesn`t work anymore, can`t turn up, down or silence it. Probably the ribbon cable got damaged after removed the battery, so i went to see him on friday 2/9 and he was not there but another co worker of him, explained to him and he told me to come back on sunday 2/11, so i went on sunday and explained to Arvin, he said replacing a battery has nothing to do with it, and wanted me to pay $75 to replace the buttom, while discussing with him he got so mad that he wanted to punch me, all i wanted is to get it fix what he damaged, at the end i left and i will dispute it in another way. Why i didn`t go to apple store to get it fix its because schedule time on appoitment, price difference in between them wasnt that much difference, but quality of work is a HUGE difference.
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October 2023 by ANTHONY BIGDOG
The place is great and Ariel is the best she is the whole business please give her a raise
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September 2023 by Ilya Burshteyn
Their techs are excellent and are meticulous about the work they do. The best screen protection money can buy.
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September 2023 by Luis F Aguirre
Went to Zagg in Staten Island mall to get my screen cover replaced. Great job. Very quick. Very professional. Love the replacement policy. Very much would recommend everyone to buy their screen protectors here.Lou
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September 2023 by Tania Fernandez
Shashank was quick and precise! He also let me know about any new cases he had. Very professional! Never have an issue!
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July 2023 by Angelo Garcia
Coming out of Apple Store with a new replacement phone I went to purchase a case and screen protector. My daughter had wrecked my iPhone 11. Showed the store person, Ariel what happened and she immediately said” I can fix it.” I was expecting it to be super expensive but it was only $100! If it worked I could return the new one. Ariel was pleasant and efficient and the repair worked like a charm. Saved about $1000 after retuning the replacement phone.The cases and screen protectors seemed expensive but then I saw how I could retuned them if the got damaged or clear case yellowed. It was a long term investment. The ease and speed of transacting was way better than having to wait for an Amazon delivery.I am glad I discovered Zaag today. Highly recommend if you need that sort of service. Not just a regular screen protector and phone case place. Very professional.
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July 2023 by JENN Melendez
Ariel was amazing. Great customer service. She helped me with what I needed . Definitely will be back there if I ever have to.
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June 2023 by Mary Diab
Great customer service!! Ariel was the sweetest! Love Zag they had my phone looking brand new after changing the screen protector and case and I have an 11 pro max. Feels great to have my phone looking brand new again, until I get a newer one.
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June 2023 by Francine Kaykaty
The Zagg Kiosk in the SI Mall is a great place to get your cell phone fixed. I had a screen replaced there. She opened the phone in front of me & answered any questions I had. Ariel is friendly, polite, informative, and does the job quick.
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June 2023 by David Gonzalez
I would definitely recommend Zagg Staten Island. Great customer service! I went in for a replacement screen and they were quick and efficient. I was done in less than 5 minutes.
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May 2023 by Milton S
Was a great experience at the ZAGG booth in the 2nd floor of Staten Island mall, the individual quickly removed and installed a new replacement glass protector. The only thing I didn’t like was the $10 charge, why if it’s under warranty do you charge your customers $10. That’s not in the fine print or told to customers when they make the initial purchase, this is bad business practice. I should be refunded my $10
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April 2023 by Tiffany Lescano
Ariel was amazing! Very informative and was patient as we debated all the great options that ZAGG had to offer us. We got all three phones of ours serviced thanks to her help.
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March 2023 by Erricco Cataldi
Great service, fast, reliable. I have been using them for over 4 years and always get my screen protector replaced without any questions. Just pay the 10 fee and off you go.Great service thanks again
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March 2023 by Yvette Guivas
Great place to get screen protectors or covers for any device you. Have I have been going there for years every time I get a new device and never was? Ever had a problem.With their service.