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“You find a lot of these village-serving branches in rural areas. Equal parts professional and casual and service you don't usually expect from the Post Office. You think of people waiting in line in a tense, clinical fashion waiting for disinterested employees. Not here. Just your neighbors at work. I'm glad when I have an issue with my mail, that these guys are the ones I go to.”
“On Friday I received a notice that a package had been delivered to my house and was handed 'to an individual' at my address. Well, it was not. I called the Pittsfield office and spoke to Lea. She was so helpful. The next day she personally drove out to my street and stopped at several houses, asking each if they had mistakenly received a package yesterday. She found it, knocked on my door with package in hand! I can not thank her enough. In an age when customer service isn't often very helpful. Lea went above and beyond, all the while being so kind and joyful! Thank you so much Lea!!!!”
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“This is the most wonderful post office I’ve ever used. The staff always greets everyone with a smile. They know everyone in town by name, which I find amazing. It’s a small town, but still a lot of people to know by name on sight. Absolutely necessary post office and fantastic staff and service.”