Shipping Centers near Stillwater, NY

“I use this location multiple times a week to mail out items I sell on eBay. Sometimes it is one item, other times it can be 3. The staff here are not only helpful but do their job consistently with a smile on their face. As someone who works in retail, customer service can be a tiring job that can lead to burnout. This UPS location beats out any other UPS location, USPS location or FedEx location I have ever been to. Big props to the whole team at this store.”

“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”

“The staff was very thorough and thoughtful as well as clear and responsive. Location is easy to access and hours work great as well. Everyone at the store was working and no one was just standing around. You have a very active staff and they should be recognized for creating a store that is in motion making things work.”

“Always pleased with the customer service. The associates always acknowledge you even when they are busy. On a previous visit, I also interacted with their IT associates & they are wonderful to deal with.”

“Maybe I shouldn't spread this around, but during the holidays, when most post offices are sheer madness, this one is usually not busy. They are only open two hours on Sat. mornings, but I discovered one year how much of an advantage it is to go here those last couple of weekends before Christmas!”

“I recently bought a new printer (Brother Laser Printer). Tom, who works in the tech department, was fantastic in helping me to find the printer that would best suit my needs. He was very patient in answering all of my questions and spent a lot of time arranging not only the purchase of the printer but also the extras that I needed. Thank you, Tom!!!!”

“Five stars for the amazing old building that makes you feel like you are entering the past. It is big and bright on the inside... A huge lobby and great decorations. very inviting. Also five stars for the wonderful team of people here. Nothing but friendly smiles and a very professional staff.We were able to walk here from our hotel which did not surprise me. I also love not having to worry about parking, which they did not seem to have a lot of. Saratoga Springs is very easy to navigate and get from one spot to another. It nice to read the other reviews and see that most people also commented about the team here. They definitely deserve all the good reviews they get.KUDOs to the team at the USPS in Saratoga Springs.”

“I had a difficult printing situation and was under a real time pressure...Grace at FedEx Saratoga Springs was incredible to work with!! She solved all of my problems/difficulties; she was totally proactive, kind, respectful and super competent. Without Grace's help and expertise, I would not have finished my task successfully and would have missed my deadline. Instead because of Grace, everything worked out well and on time - what a relief!!. She clearly cares about her job and her customers. Thank you Grace at Saratoga Springs and thanks to FedEx for employing Grace. She is amazing!”

“I needed help taping up a box and printing a shipping label. Joel was very friendly and helpful. I highly recommend coming to this location for your shipping needs.”

“Every time I use the post office on Washington Ave, the staff are always very pleasant and honest with what additional services I should purchase (ex: insurance with tracking, expedite passport info, etc) when shipping a package or applying for a passport. And If there is a long line, it seems to move pretty smoothly. This is the only location I l prefer doing business with.”

“I recently had an extremely poor experience at this post office in Malta / Ballston Spa. However, I go there often and I usually see my same guy, and I'd rather write what I think is the more accurate review of this post office just in case someone was there today and had a similar experience to mine with the employees.

His name is on the tip of my tongue, I usually thank him by name, but there's gentleman that works there that is not overly friendly but he is very congenial. It's usually not a very busy post office, it wasn't recently,and he was not there during this visit. If he sees me kind of struggling trying to figure out which size priority mailbox to use,he will, if he can, come around and help me find the right size box and usually I'm shipping small things and I have a QR code because someone else pays the postage. One day with this gentleman, we were trying to get a pair of shoes into this box and just could not do it and he said we're going to have to put it in this other box, which did not have sticky closure stuff on it. He grabbed the box and he brought it up there and I was about to tell him that I didn't bring any money for tape because of the QR code I just have my phone but I didn't even have to do that. He just closed the small box, he had tape right next to him and he just used a few pieces and taped up my box, probably two pieces of tape, maybe three.
I worked.for many small businesses, and if you have worked for any business that works with the public there's usually some sort of gray area of kindness or going out of your way that you can do and this gentleman did it that day. I thanked him several times and told him that it was very kind and that my package looked so safe and that he didn't have to do that for me but thank you!
Transportation is usually something I have to arrange and this gentleman didn't know that, he was just doing his job and he probably didn't even think that much about it but it made my day. Two pieces of tape. I will write another review once I remember his name! I know that is so sad that I don't remember but I do remember what he did for me. I hope that you, as a post office customer, reading this, encounter this exemplary employee when you go there.
I have no skin in the game, I don't know this guy,. but he deserves to recognized, and certainly not lumped into what could have been a bad review. after my experience recently.”

“Jordan and Kevin were so helpful to me!! I drove a half hour each way and got to the store and could not open my Amazon app to return my item. Instead of turning me away they spent 15 minutes helping me get in and find the return information and I was able to return the items. Most people do not have the patience to take the time to assist someone for so long.”

“I believe they do are great job. Lots of people coming in and wanting their things delivered here there everywhere on time. Very stressful go essential persons. We believe in you and appreciate all you do!”

“Did the process for a passport for my daughter and the clerk was extremely helpful. Surprisingly enough the passport arrived very quick in less than the time expected. Will be returning for future passport needs.”