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“This is the place to get fast super efficient work done. Returns are smooth and simple. Plus they are wonderful at printing oversized posters and binding documents. Great staff!”
“Just had to print 3 manuals via online order. The manuals were clear and colors were vibrant. I realized after that I did not put my coupon offer in but was paying on pickup. I was able to apply coupon at pickup without any issue. Staff were great to work with.”
“I had an excellent experience at the store. The person who waited on me, Kelly, was patient and friendly. I had never used a QR code that way before and she was clear and concise explaining what to do. Could not have asked for better.”
“I have had the most frustrating experience with FedEx this week. BUT I would just like to say Bridget who was working tonight was probably the most kind and helpful person ever. She was understanding, helpful and empathetic. As someone who is in customer service management I truly appreciated having someone that new how to deal with a situation with a frustrated customer. I drove over a hour to pick up and my package and wasn't there. She exhausted every option to help she was kind she even made sure to take a personal interest in resolving the issue and I showed up right before closing. She truly goes above and beyond. And I called 1800FedExgo after leaving.....that was ridiculous and pathetic the people on the phone literally put words in my mouth didn't listen to anything I said and made me want to throw my phone out the window. So yes to Bridget but FedEx do better.”
“Heidi B at the post office in Saratoga is super friendly and helpful. She even made an above and beyond effort to send me the stamps that I have bought ( which I accidentally left it at her counter) back to me. This is just the superb customer service we need in America. Thank you Heidi for your wonderful service!”
“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”
9:30 - 11:30AM
49 Burlington Avenue, Round Lake
Shipping Centers
“Maybe I shouldn't spread this around, but during the holidays, when most post offices are sheer madness, this one is usually not busy. They are only open two hours on Sat. mornings, but I discovered one year how much of an advantage it is to go here those last couple of weekends before Christmas!”
“No doubt about it, they have everything for your office, business or home. Full selection so it easy to find and compare items. Printing and copy services, too. Great back to school selections too.”
9:30 - 11:30AM
807 NY-40, Melrose
Shipping Centers
“My husband ended up in the hospital & I'm on oxygen 24 x 7 and our delivery person is delivering my mail right to the front door. Kindest person I have met in such a long time.”
“I received excellent help in setting up pickup and delivery of an item I left in hotel from Gracie . I'm not good with technology and Gracie was very patient and friendly instructing me how to set up transaction on computer. Thanks !”
“We have been doing business with Trans-Border for over 20 years. Their professional attitude and speedy responses are consistently excellent. Communications are always smooth, and their pricing is always transparent. They are truly the best logistics partner to work with.”
“Despite the negative reviews I saw on Google, I’ve honestly had nothing but positive experiences at this post office since moving to the area.
It’s clearly a very busy location with limited staff, and from what I’ve seen, they’re doing the best they can. I’ve been here multiple times for basic transactions like change of address, mailing out packages, and passport applications, and each time the workers have been helpful, accommodating, and even had a great sense of humor.
I think a lot of the frustration in reviews comes from people not getting the exact outcome they want, but at the end of the day, the post office is essentially a middleman. From my experience, the staff here genuinely try to help however they can—and that goes a long way.
I would highly recommend!”
“I am a very pleased customer at this malta NY location... i've had a p.o. box there for longer than i can count... Matt, Kristen, Gabi, Tom, and the rest of the team are ALWAYS pleasant... helpful...kind... courteous and very knowledgeable!!! Thanks to this group (miss ya kevin and scott) THANKS FOR ALL YOU DO!!!”
“Staff was very helpful including owner. I needed hundreds of copies of various docs through emails and originals and they assisted me the entire way. Even when some docs weren’t printing correctly, the owner dove in trying to figure out. Great experience and will definitely use again.”
“I believe they do are great job. Lots of people coming in and wanting their things delivered here there everywhere on time. Very stressful go essential persons. We believe in you and appreciate all you do!”
“Professional, helpful, and friendly service. The wait was minimal and we got everything we needed quickly. Will definitely be returning for other post office needs.”
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“For a long time our whole area had a lot of trouble with our mail delivery, but I'm so happy to say that seems to be a thing of the past. For the past few months we've had a mail carrier that is the absolute best! She is friendly, kind to our 2 barking dogs, and can always be counted on to deliver our mail. Today she drove the length of our mostly plowed, but still snowy driveway during a horrible snowstorm to deliver a package to me. Still had a smile on her face and her usual upbeat attitude. This woman is amazing. Please, please , Stillwater Post Office... this woman deserves a raise. We need to keep her around.”