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December 2023 by Seth David Rubin
My family and extended family has banked at this branch for over 40 years. I have worked with the branch manager and associates on loans and countless personal banking questions. There is a reason we have stayed with them. They always help and do what they can. I am very grateful for those personal relationships over the years. I would highly recommend this bank.
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February 2023 by Donald Odom III
Unnecessary check holds, account closure fees, refusal to send a debit card to a new client, and rude employees. Such a pleasant banking experience.
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March 2021 by Nikki
Excellent service at this location. Branch manager is fantastic!
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July 2020 by Nikki Forney
Excellent service at this location. Branch manager is fantastic!
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June 2020 by Susan Lietz
KeyBank in Stone Ridge, NY (not sure about other branches): The ONLY remaining ATM that I know of that returns the card after giving cash -- increases likelihood of leaving the card for the machine to eat (grr). The branch also has a policy of immediately cutting up the card. A 24-hr grace period to see if anyone claims would be a minimal courtesy, esp with their jank '90s era ATM for which there are *exorbitant* non-customer fees! Boo.
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February 2019 by Deanna J.
I use to love the Kerhonkson branch.Now no one there knows me except Gloria.The branch manager tries to push me into buying cd's and stocks and forgets to have me sign important documents so I think I am done and have to go back down.hate it
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January 2019 by Courtney S.
Honestly, this is the most personalized service I have recieved from any bank I've worked with. They do not push product on you that has nothing to do with your financial goals but really try to figure out what you need. I've worked with Josh G. on multiple occasions over the last few years and because of his help I'm in a much better financial situation than I was before. They are absolutely wonderful and I've recommended them to family and friends!