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August 2024 by Theresa Maritato
Yikes! I walked in & There were at least four employees. Nobody says hi … After after browsing for about 20 minutes, I had an arm full of clothes to try on & not ONE person offered to put it in the fitting room for me. I found that I liked but it was missing a button. I asked if they could take a few dollars off and they said no. The manager (Who previously ignored me three times on the sales floor) just said if “she doesn’t want it, just damage it out” instead of making any money they’re putting it in some damage pile…. Who even knows where it goes? customer service is a 0 out of 10 terrible! I walked into Madison’s Niche next door & two people greeted me within a minute .
save your time and don’t go to this loft location!
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August 2024 by Maryellen Tagliavia
The Loft is my go to shop.
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July 2021 by LA GOOGLE
Awesome finds today!
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August 2020 by Leslie Ann Jacobi
Awesome finds today!
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August 2020 by Michaela Griffin
Great staff and selection, if you need suggestions or help finding something the staff is very accommodating.
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January 2020 by Michaela A.
The ladies who work here are amazing, friendly, welcoming and will lend a hand if you need help picking out an outfit or are indecisive about figuring out what's right for you. The store always looks nice and neat and is always displayed beautifully.
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January 2020 by Dani Daly
Friendly, bright
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September 2019 by John Wilson
Awesome staff
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August 2018 by Eric Lawrence
50% Off everything sale today. Not sure how long it lasts.
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June 2017 by Amy G.
Any time I'm in a jam and need something to wear last minute, I turn to the Loft in Stony Brook. The parking is better and the store is less picked over than their Lake Grove location. Driving past all of the older houses on my way in to town always puts me in a good mood. Today, the weather was beautiful and all of the flowers were in bloom. It was a great day to go shopping. I was looking for something to wear for the 4th of July, something festive but not too festive. I didn't find a lot of options but I am very happy with what I did find; a cute off the shoulder blue and white seersucker summer dress. This was my first and last stop and that made me happy:) I usually stop at the SB Loft first and then move on to the mall, if need be. Most of the time, my shopping trip ends here. Customer service isn't the best at this location. The cashier who helped me today was quite curt.
