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November 2023 by F U
These guys are good mechanics that don't take advantage of customers.The poor reviews seem to be written by folks that have no clue how much work it takes to maintain a vehicle.Being close to Stony Brook there is obviously a certain number of students that have zero clue about the world outside of academia and even less of a clue how to take care of a vehicle. They should probably realize they have a great repair shop right across the street.Good guys. Good work. Good prices.
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September 2023 by Bruce Weissman
Professional and honest. Best repair shop I have ever been to.
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July 2023 by Charles Hawkins
A good steady repair shop. I trust them and have had zero issues after about 3 years of visits for routine maintenance and inspection. I feel lucky as they are my closest repair shop to my house.
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June 2023 by Christopher Bowen
They've always been honest and fast with the work. It's the best car repair place I've ever used.
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March 2023 by Tom Brown
Went to John with a 2005 Ford explorer and before he did the work he called me and told me what was wrong with the motor and the transmission and I decided to still get the truck fixed and he did at a fair price he was honest with me and I will use him againServices: Transmission
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December 2022 by Amanda Martins
Horrible customer service, I went there to see if they could fix a flat and was practically belittled. Was greeted with "what do you want".
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October 2022 by Maria P.
My sons car had a break light issue. They fixed the problem quickly. I'm glad I found a local mechanic to go to in case we need anything!!
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June 2022 by Joshua Pavao
I have no idea what mechanics these other people are going to, we must be having the complete opposite experience. I've gone a few times, once to repair my brakes once for a weird noise my car was making. The guy on the phone told me the problem with my brakes was just a leak in the brake loop, and they just had to fix a gasket. Makes sense, that's what it felt like. I told him to go ahead and repair it, and he says it'll be 500 dollars. A little pricey but whatever. I come the next day, I see the bill it's 760 dollars, no idea where the extra 240 came from, whatever, but then I get in my car and there's grease all over the passengers seat. Why would they even be on the passengers seat??? Ended up paying 760 dollars to replace "this little easy gasket" and then had to clean the interior of my car myself to get all the grease off. I guess they did fix it, but not good customer service and they make a mess.
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April 2022 by Brian
Great repair shop. They're very professional and knowledgeable and do a great job. My car is 13 years old and still runs like new since I use this shop to maintain it. Highly recommended.
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March 2022 by Barbara Cohen
I had problems with removing a flat tire and was thrilled with the caring, courteous, and professional help I received. It was taken care of quickly and the cost was very reasonable.Service: Tires
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February 2022 by John S.
I don't even know where to start...the level of professionalism, knowledge and care I experienced is unmatched. Jon, the shop owner was honest, pleasant to work with and took the time to explain to me in a way I'd understand what was being done/needed to be done to my vehicle. His prices were fair and his service was top notch. As a member of the LGBTQ community I find going somewhere like an auto shop to be daunting and/or they are going to take advantage of my lack of auto body knowledge. This was the first shop I ever walked into and felt like I wasn't going to get ripped off or harassed. My LGBTQ folk and ladies, if you feel the same way go to Munch, you will not feel that way again!
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December 2021 by Ricky Samuels (Ricky Jewelry)
This is the best auto repair shop anyone can use! I’ve had my brakes, transmission, and suspension all repaired here and it’s the best! My car drives like brand new! The price was very fair!Services: Tires
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August 2021 by bluehorizon
Great Repair shop.I always bring my car to Munch for my Inspections and major repair work.Fast and reliable service too.Highy recommended.Services: Tires
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July 2021 by Noah Lam
Lack of customer service and poor communication skills. They held our car telling us that they were waiting for parts. Then 11 days later we asked for an update, and they have not ordered the parts. Do not use them
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May 2021 by Vasileios Stamoulis
If you wanna keep your car running smoothly and safe,please do mind and visit this place.People that are professionals and doing their job honestly and respectful.From body part to anything mechanic you will find out that they know everything.As I found out about mine a lot of mistakes and bad services were made which will came up eventually.Thank you guys.