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December 2023 by Tom F.
I made sure to get the names of the managers, Christian, and Jonathan in the Copy section are rude and no help at all. Listen if you want your orders messed up late or not done at all go to Staples Copy in Lake Grove, the girl at the counter will make you come back in an hour and when you do your order is wrong or not completed at all. This store is completely mismanaged full of condescending and rude managers, avoid at all costs.
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April 2023 by Nick G.
Listen I love this place.But when I'm telling you I witnessed employee abuse from a manager... I mean it.I was in there for a simple print out and the employee summer helped me with it. I of course emailed it without attachments so she helped me figure it out as there was no other customers. As we're waiting 5 people walk in needing passports on the fly and she asks if it's okay with me and I wasn't in a hurry so I said sure. After another lady walks in so at this point she calls a a manager to help with speed of service.He approaches and his demeanor is already annoyed. The lady who comes in after me is also there for a printout so he just sends her to the self printing cutting her off as she asks another question. Then asks me what I need and I said the same and he cuts me off as well then starts to walk away. I say to him that I already emailed it and he then gets in summers face questioning if she was personally printing things making her so uncomfortable in front of all of us and says that's not how you do it. And just belittles her in front of us which was crazy. The lady next to me and I are both in shock and I couldn't just stand there so I had to confront him. I did it in the most professional way and then he has the audacity to get aggressive with me and not give me his name when asked!Sean the manager from this staples.Hope you get canned, because every employee came over after and thanked me for sticking up to you. You're a loser
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July 2022 by Nelson O.
Ever since Covid hit the Mrs has been working from home, it was time for a new chair for her home office, the one she had was too unconfortable to be sitting in for hrs on end so we went to Staples. The second we walked in they asked if we needed, help, we declined for the time being and we went straight to the chairs to check them out. The Mrs tried a few and finnally picked one out, (which also happened to be the same one I liked for myself). A sales associate by the name of Justin came by and asked if we needed help, we accepted and he further elaborated on the features of the chair and suggested we also get a mat since the mrs had trouble maneuvering on our rug. We decided to get the chair and mat and since the chair was a good deal we got one for yours truly as well. Justin got the chairs from the back in no time and placed them in our car. We left very satisfied with our purchases and with the help & courtesy Justin and the sales staff demonstrated. We'll be back to visit this store again the next time we need something for "our office".
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June 2022 by Rebeca K.
The store manager is so rude I cannot even say it loud enough. A new employee Nina was trying to help me and learn on the job and we were doing great. Then the store manager came over and actually made the situation more stressful, he didn't know how to get what I needed done and he was rude.
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November 2021 by Sandeebee B.
Spoke to person on phone drive from Riverhead ti Stonybrook Lakegrive by the mall they told me to wait ny the Easy Tech Suppirr ...Nothing Easy about this . Workers just stared at me noone helps .. she said she would send someone over noone came I worked 22hr shift at hospital. . Staples can't deliver the office at hospital ink cartridges so u had to come our if my way! This was the only Staples that the site let me order from.... we have contract .. this is the worst Staples don't come here save yourself the aggravation I'm so Disappointed and still waiting for help on something that was head Unbelievable !!!! Ok so Sean came over after I told the girl noones helping I'm still standing here .. Sean wa very nice helped me and was pleasant I heyss this place is not bad.. I'm just tired ok 5 stars for Sean!!!! Thank you Sean!!!!
