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January 2024 by David H.
This place is so disappointing nobody to speak to. It's ran by a bunch of clowns the Grooming service, his and the ladies that work there are rude and tell you went to neuter your dogs and how to feed your dogs and how to cut your dogs and you can wait hours and hours for your dog to be ready, horrible communication horrible cuts would never recommend this place ever again. Stay away go to normal Groomer .
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June 2023 by Tonya L.
Very nice people work there. Went looking for a bed for doggy found limited supply so I'm off to buy online but I do try going here first. Wish it smelled better but it is a pet store so I guess it's as good as it gets. Great staff though.
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May 2023 by Susan V.
This store in stony point, NY is super friendly and knowledgeable! They always go beyond to take care of me and my pets needs! They are super friendly and caring! ! They are knowledgeable and always answer all my questions !
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January 2023 by S S.
I had my dog groomed by their new groomer Emily. It was terrible! She took so long to groom my dog and when I got there she had added a ton of additional charges without even telling me beforehand. I was given a quote of around 80$ and wound up paying close to 140$. Insane and totally unprofessional! She was also rude about it and try to make it all my fault. I shop there a lot and have also heard her yell at a customer because their dog was near the ferret cage and barked at the ferrets. She does not know how to deal with the public and handles the dogs really rough. I saw her tug on a dogs face and yell at it because it moved while she was grooming it. I will never go to her again! Never have I had such a horrible experience with a groomer! The other groomers there are much nicer. DO NOT LET EMILY GROOM YOUR DOG! She is very nasty and unpleasant!
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December 2022 by Karrie O.
The people who work in this store are very nice and helpful. Curbside pickup is super efficient!
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November 2022 by Anthony R.
We came across the store by accident a couple of years ago. Has become our goto for food and treats for our two year old golden doodle. This past weekend was our first experience with the groomer and we were not at all disappointed. The registration and scheduling process was very simple and the service and end product were fantastic. The team is very friendly, calm and composed. Our pup was taken care of by a young lady named Chelsea who was absolutely incredible. The outcome was nothing shy of beautiful. We will definitely make them our go to for all grooming needs moving forward!
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September 2022 by Guslene B.
Great experience. My Dog looks good and smells great after his grooming appointment. Communicating with my groomer was easy and simple.
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April 2022 by Krishnan P.
Excellent staff all the girls and boys work at this store are super good and help full with excellent knowledge of the product
