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February 2024 by F S
The manager, I think his name was Christian, younger guy, he was very nonchalant with my concerns and not knowledge at all.
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December 2023 by Yagelis Reyes
Guy at the front super nice and really helpful that’s what costumer service is about made me feel comfortable ?
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January 2023 by The Real Aroonsri Getz Chaiyachatti
I am appalled and stunned by the Walgreens pharmacy manager's attitude and response to my request. After confirming with my insurance that the error was on the pharmacy's end and calling back the next day to rectify it, the manager still proceeded to give my medication -- which was on hold for me -- to a regular customer. The manager made it clear that since I was not a regular visitor and this was my first time filling my prescription, they had given the med to the regular customer even though it was on hold for me!I was stunned by the rude demeanor of the pharmacy manager when providing me with service. Therefore, I returned to CVS, even though it often takes them longer to get my medication, as the employees are always friendly and courteous.
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January 2023 by Aroonsri C.
I am appalled and stunned by the Walgreens pharmacy manager's attitude and response to my request. After confirming with my insurance that the error was on the pharmacy's end and calling back the next day to rectify it, the manager still proceeded to give my medication -- which was on hold for me -- to a regular customer. The manager made it clear that since I was not a regular visitor and this was my first time filling my prescription, they had given the med to the regular customer even though it was on hold for me! I was stunned by the rude demeanor of the pharmacy manager when providing me with service. Therefore, I returned to CVS, even though it often takes them longer to get my medication, as the employees are always friendly and courteous.
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October 2022 by George Rozycki
I arrived at the Drive through window at 1:25pm behind a vehicle. That vehicle received their prescription and they closed the window. The note said lunch 1:30-2 lunch. I had called before coming about 1:05pm to be told it was ready but it had to be ok'd by the pharmacist. They said I could come now. Were is the concern for the customer, very poor service.
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June 2022 by Adrianne A.
I went there for the first time to fill a prescription for my daughter and the man in the pharmacy was horrible. He was not trying to be helpful at all and gave me problems filling a prescription that I have filled before at many other pharmacies. Now, reading all the reviews I can see I was not the first to deal with his unprofessionalism. I will never return to that pharmacy and they should consider having him removed. I am new to the area and have encountered many nice people in the area but they definitely lost a customer. I am only giving one star because that's the only way my review would post. Otherwise, I'd give zero stars.
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June 2022 by Mary Ferlauto
I was using Walgreens for a few years. Today I called to check on my prescriptions and was told they don’t want me as a customer anymore because I take a pain killer from a pain doctor and not from my physiatrist. WTH???? The pharmacist wasn’t even going to call me and now I’m in withdrawals because my doctor is away 3 days and made sure he sent my prescriptions in. Please do yourself a favor and stay far away from this mentally Ill very confused pharmacy. He was also extremely rude to me. Truly disgusting people.
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January 2022 by Sara Kaplan
Absolutely horrible place. I only go here because my insurance requires it. Terrible communication between pharmacy and front end. They ordered a special formula for my daughter through my insurance a week ago, it did not arrive when they said it would, and they cannot tell me for certain when it will. I keep getting different answers. Had to go to Target where I can buy it off the shelf but somehow this store cannot even manage to get it delivered in a week. Every single time I need something, it’s an issue.
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December 2021 by Allen G.
Terrible customer service. I'm taking my business to the CVS across the street. I called and made a complaint to Corporate who was very nice and said they would be looking into the matter. But for now I'm stearin clear of that Walgreens in Stoney Point.
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September 2021 by Priscilla Marrero
Ladies restroom are dirty! Reported to store manager last month. Then today was in the store again and went to use restroom and once again very very dirty, actually worse. Toilet bowls didn’t seem to have been cleaned in weeks. Reported it again ?.
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March 2021 by Andy
Horrible drive up is very good but there is always one person that I get and she is horrible. Should not be working in pharmacy
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December 2020 by Alex Cunha
Very rude manager. Refused to take back defective merchandise. Horrible experience with cashier as well. People are rude and lack proper customer care training.
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December 2020 by Dre S.
this is the second time in 2 weeks ive come here and waited for over 10 minutes for someone to even be at the register. however, this time im still not being helped currently after making the worker aware of my presence. i always prefer here over cvs but you just lost a customer.
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November 2020 by Rick M.
I don't know why all the bad reviews. My info was transferred from stop and shop in pomona who closed.They were the worst pharmacy EVER.They once accused me of losing a 3 month refills of a VERY expensive drug.I have no problems with Walgreens.
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August 2020 by Gigi Marcela
I never had a bad experience. They are always willing to help out as soon as possible. Staff is friendly and store is organized
