H&R Block has received a mix of reviews from customers. Several clients praised the professionalism and friendliness of staff members like April and Pramila G., highlighting their helpfulness, professionalism, and dedication to providing a positive experience. Customers appreciated April's promptness in completing taxes and praised Pramila G. for being extremely friendly and good at her job, with some choosing to return specifically because of her service. However, not all experiences were positive. One customer described a very negative encounter with Barbara Hibbard, citing her as sneaky, rude, and entitled, and recounting an argument that occurred in front of family members. Overall, the business has both highly recommended staff members and faced criticism for some staff behavior, but the positive reviews underscore the quality service provided by certain employees.
April was very professional and went above and beyond to complete my taxes in a timely manner. I highly recommend others to go to April for all their tax needs.
April 2023
Wonderful experience with Mr. Brown, who was so nice, and friendly, even though we didn't have everything we needed!!!!
April 2022
The special treatment i received from strart to finish from Ms.Barbara Hibbard
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
