H&R Block has received a mix of reviews from customers. Several clients praised the professionalism and friendliness of staff members like April and Pramila G., highlighting their helpfulness, professionalism, and dedication to providing a positive experience. Customers appreciated April's promptness in completing taxes and praised Pramila G. for being extremely friendly and good at her job, with some choosing to return specifically because of her service. However, not all experiences were positive. One customer described a very negative encounter with Barbara Hibbard, citing her as sneaky, rude, and entitled, and recounting an argument that occurred in front of family members. Overall, the business has both highly recommended staff members and faced criticism for some staff behavior, but the positive reviews underscore the quality service provided by certain employees.
With H&R Block in suffering, New York, I am always confident having them do my taxes. They work on being professional in accuracy in my filing.
April 2026
Have been using Charles Brown for years now. Great guy and very knowledgeable. He should get a raise.
April 2026
Pramilla is an excellent accountant. She is very knowledgeable and thorough. It’s a pleasure to have her do our taxes every year. We wouldn’t have anyone else do them. Thank you H&R Block for hiring such an incredible person.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
