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“Andy was an absolutely pleasure to work with! He went above and beyond in customer experience and the next time we need a storage unit, we will book here. 6 out of 5 stars!”
“Cedric Levy provided exceptional assistance by directing me to the customer’s unit and facilitating the delivery. I extend my sincere gratitude to Cedric for their invaluable support.”
“Great facilities, well maintained and clean and air conditioned. Eilleen is very friendly and welcoming and you can tell cares about making sure you have everything you need!”
“I already left a Yelp review, but I’m back because—true to form—I couldn’t figure out how to leave a Google review ?
Thankfully, Steve and Andrew sent me the right link… so here I am, breaking my own “no screens” rule.
Quick note for clarity:
This review is from Jessica Bernard. I’m using my mom’s account because I don’t use a cell phone and haven’t for months (maybe longer), so sometimes I forget to double-check where I’m posting from.
Also—important correction—
it was my grandmother who passed away at 98, not my mom’s.
Which brings me to why this place matters so much.
When my grandmother passed, I suddenly had 98 years’ worth of life to sort through and store. That turned into me renting three units at Extra Space Storage in Westwood… so yes, it’s basically become my second home.
And the reason that hasn’t been completely overwhelming is because of Andrew and Steve.
They run that place in a way that feels rare now:
they’re smart, kind, organized, and genuinely helpful.
When you’re dealing with something emotional and logistically exhausting, having people like that around—people you actually like seeing when you walk in—matters more than you’d think.
Also, small but real point:
In a world that keeps trying to replace people with bots and automation (which, let’s be honest, gets hacked or breaks half the time)…
we still need real humans who know what they’re doing.
Andrew and Steve are those people.
And apparently, they’re also the reason I’m now writing reviews on multiple platforms—despite actively trying not to be on screens.
Highly recommend.”
“I recently closed out my storage unit and just had the pleasure of meeting Renata during that process. Even in a short interaction, she was incredibly kind, helpful, and welcoming.
She made everything simple and stress-free, took the time to answer my questions, and made sure I felt taken care of. You can tell she’s genuinely great at what she does and cares about helping people.
Although I no longer need a unit, I wanted to leave a note about how positive my experience was at Extra Space Storage because of her. Great customer service really stands out, and she definitely made an impression.”
“I highly recommend Jhon. He extremely kind and ready to help me from the first time he called me for my reservation. He helped me rent while I was working, he made it so easy for me. Thank you Jhon.”
“I called to make a reservation at this place and was plesantly surprised at how genuinely helpful and caring the sales person, Ashley,was. She realized I could use a smaler unit and got me a prorated rate which saved me money. The process was easy and they have an app to help you manage your stay. I also received a welcome call from the manager. Great attention to detail. Love it so far.”
6AM - 10PM
361 NY-59, Nanuet
Self Storage
“I have used the Nanuet, NY location of Extra Storage Space twice in the last couple years and both times have been amazing and beyond my expectations. They clean the units before you use them. It’s a simple contactless set up and close as well. I will always use extra storage space for any storage needs in the future!”
“Great customer service, everything explained and made the process of storing so easy. I will definitely use this storage facility for any storage needs in the future!”
“Property manager was extremely friendly, informative and helpful. So many great perks to using this site vs others in the area. Multiple easy access ground level doors, climate controlled, each unit is alarmed, property manager always on site during regular business hours, truck rental available, dumpster etc etc I cannot say enough about my experience here!”
“Beth and Renata where so gracious and helpful it felt like the customer service that people give in the south ! All smiles even when i wanted to the unit a second time. I am switching over from Public Storage ! Thank you !”
“I can't recommend enough A Fazio for moving. From start to finish, the process was easy and could not have gone any smoother. Yes, they are slightly more expensive but as they say, you get what you pay for. In this case, we had a great team helping us out of NJ and the SAME team deliver our furniture in Maine. They do not farm out their work. You know what you are getting which is the best. My two best memories - watching with fascination Anthony pack the truck (it was like watching a game of Tetris) and my asking my husband a question about a wall mount for the TV while the movers were unpacking the truck in Maine. One of the movers overheard me, said it was in a box in the garage and he brought the box in! You cannot go wrong with A Fazio!!!!!”
“Great experience from start to finish! Everyone working here is awesome and super friendly and very helpful. Very clean and easy access and safe. Would highly recommend your storage needs here….no need to look anywhere else. I did my research beforehand and could not have made a better decision.”
“James was a true pleasure to work with! Anything and everything we needed or had questions with he was able to assist us. He made our experience so much better. Thank you James!
Stacey & Tommy Caropreso”
8AM - 5PM
16 Arrow Rd, Ramsey
Self Storage
“I’ve been storing my car here for a year. Matt and his staff treat it and store it beautifully, and whenever I call to get it, I’m answered in a short timely manner. If you want to store your car here, do not wait until last minute, plan ahead. There is a reason why during the winter there waitlist gets extremely high. You want safe, secure and easy access? This is your place.”
“Amazing moving company. Top level professionals that really care about their work. Super easy to deal with and reasonable pricing. I will be using Bernhardt again in the near future.”
“Joe and Scott are fabulous to deal with. I first encountered Scott, who handled my matter with ease and efficiency. Extremely pleasant to deal with, and I'm fully satisfied with the results. I'd move my storage to wherever these guys move.”
6AM - 9PM
185 NY-59, Monsey
Self Storage
“I would like to commend Joe for being such a wonderful manager. Very efficient, patient, eager to help and always with a smile. Visiting the office is a pleasure and any problems get taking care of immediately. I have been renting for over 20 years, and Joe is, by far, the most efficient and pleasant manager I have worked with.
Keep up the good work!”
8:00 AM - 5:00 PM
Ridgewood
Self Storage
“Selling reviews Yelp, google We write reviews, promote your companies Guaranteed confidentiality and quality of reviews All accounts of real users, with reviews and friends Yelp accounts of real people, accounts from 2008 to 2018 If the review is removed, we will replace it with a new one for free. Contact us [email protected] 10 reviews on Yelp = $ 350 20 reviews on Yelp = $ 650 50 reviews on Yelp = $ 1500 Reviews on googl 10 reviews in googl = $ 250 20 reviews in googl = 450 $ 50 reviews in googl = 1000 $”
“Exemplary service, extremely clean facilities, many storage options, well maintained. Great location, easy access and parking, safe environment, staff is knowledgeable and very helpful.”
“It was a pleasure to work with Elba here. After listening to what I needed and was looking for, she assured me all would be taken care of. Elba was very thorough , efficient and reasonable. Thank you for your help- its a weight off my shoulders- and into your storage facility!!!”
Open 24 hours
21 Raritan Rd, Oakland
Self Storage
“Wow, this place is amazing! It is so neat and clean and you practically do everything yourself. Just show up, access their computer, type your name, plop your id into the machine, pay for the size you desire and the key pops out of the machine and you are on your way to storing your belongings. Everyone that I spoke with was so helpful, detailed and professional. Mucho props...place runs very smoothly.”
“I would like to take this opportunity to let you know that that on Thursday May 2nd I used the Lock Up on Bergen Line Ave in Westwood NJ. The gentleman was patient and explained how to get to my lot.”
“Joe is very kind, helpful, and knowledgeable despite the fact that he is extremely over worked. He is the only good thing about the property. Out of all the times I’ve been to the site he is the only employee that I’ve ever seen working and trying to maintain this rat infested garbage property. For all the rent raises you would think the higher ups would take proper care of this property and give him the help he needs”
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“Just left the storage facility- it was a very easy process. Everything was thoroughly explained and couldn’t have gone smoother. Staff was excellent. Very satisfied with our experience and highly recommend you call and speak to them if you’re considering storage options.”