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December 2022 by bob donaldson
Great customer interaction. Knowledgeable experienced players there to assist.
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August 2022 by Marin J.
I had a great experience getting my son's lacrosse equipment. We walked in and a young man offered to help. He asked which program my son was playing in and went right to work fitting him for exactly what he needed. Easy peasy!
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March 2022 by Kelly
Excellent customer service! Went in with a first time player where we were helped promptly and it was clear the man who helped us knew about the merchandise and best options for her. We quickly had everything we needed and were on our way.
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December 2021 by Thomas H.
The owner took his time and helped my daughter pick out a stick. He was very helpful and professional. He played catch with her so she could get a feel for each stick and told us about each stick. Very knowledgeable and friendly. A great experience! . Worth the drive to get exactly what we needed. Don't waste your time going to Dicks where you will get terrible service and subpar products. Tom H
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September 2021 by Chris J.
I don't leave many reviews but the friendliness and customer service here was exceptional. I highly recommend going here for any lacrosse needs!
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July 2021 by Patrick N
Absolutely atrocious customer service, slow processing, and dishonest communication through email because they don't answer a phone. DO NOT SHOP ONLINE WITH THIS COMPANY.
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June 2021 by Renata Arceri
Extremely disappointed! I ordered a custom lacrosse stick that was shown to be in stock. After 6 days I contacted them by phone to see what the status was. I was told that it would be looked into and would get a call back. I never received a call, and when I tried to call , there was no answer all day. I left a message. Still nobody called back. I finally got in contact with someone the next day. They said it would be shipping out that day (Thursday) and I would get an email with tracking info. I got nothing. I called next day (Friday) at 9am . Girl said she would call back by 12. She finally called at 1. Said it was out of stock. Of course I demanded a refund and vowed to never the company again. I then ordered the exact same thing from Sportstop for $75 cheaper and it's coming tomorrow. Company is awful!
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April 2021 by Allison Gillies
Best lacrosse store in the area. They are so helpful and Keith does a great stringing job!
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April 2021 by G Mitch
Extremely knowledgeable and helpful.
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March 2020 by Jason K.
Great guys who are knowledgeable and always stand behind what they sell. My son is not gentle with his heads. If you're just starting or been playing for years, they always can guide us to make the best choice. I always prefer buying from Universal.
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March 2020 by Michael Tillotson
GREAT GREAT local lax shop!!! The staff is knowledgeable and helpful. I personally recommend having your stick restrung here.
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February 2020 by Kelly Marie
Kevin was amazing! My daughter went in for gear today and he was so kind and patient with her! He had her try different sticks, taught her technique and played catch with her!!!! So amazing!!!
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February 2020 by John Walker
Great Store, Great Service.
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August 2019 by Nicole Presinzano
Friendly, knowledgeable staff
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June 2019 by Eric Speer
We love the store and their staff. They are very caring. The help our kids get the right equipment for their size and skill level.
