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February 2024 by Alejandro Rodriguez
Excellent service ?
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February 2024 by Steven Wendel
The girl working here was super nice, which is all I ask for in a cell phone store. Boost customer service is usually terrible over the phone, so it's much easier just to walk in and have them fix your problems
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February 2024 by fidel calderon
Pamela has excellent customer service, she helped me a lot with changing my phone and with my information.
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February 2024 by Noe Mijares carrera
Tanbia helped me transfer my number from ultra. Good service
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January 2024 by Georgia Piazza
Great service.
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December 2023 by Agustin De la cruz
Tanvia was really helpful setting up my new phone. Good job
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February 2023 by Sofio Chumburidze
Least helpful people I have ever met they are so lazy and rude
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December 2022 by b. broadway
hi my name is danny and want to say mr carlos explain weel the promos and the handsome young man gave me great customer service hes a really great cute young man ... thank you carlos im happy with my new celero
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October 2022 by Md Mahbubur Rahman
Best boost store. Like the service.
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October 2022 by Abdus Samad
Great customer service!
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July 2022 by Winter MoonBlood
Very helpful and nice workers at the store. Hooked up a second line on my account quick.
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May 2022 by Big D.
I went in to this store and the young lady couldn't help me at all ( she was distracted with personal calls)so she sent me to their new store on 3rd St in San Mateo. I explained my problem to the young lady there. She went to my account and then searched in trouble shooting for the fix. She was very patient and helpful. After about 30 minutes she had the answer and I was able to receive emails again. She was great! I did not get her name but she working at 2 PM on 13May22. She deserves a raise. She understands customer service. She has a bright future. The other one on 4th...not so much. She should be let go.
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April 2022 by Ann C.
I was able to install the sim card in my first ever smart phone (Motorola g power), but for various reasons, couldn't activate it. Went to Boost Mobile store in East Palo Alto (out of business, but online site doesn't say so). Drove to San Mateo and found a most helpful woman clerk who did it all. (I took everything from the delivery box with me.) It took a brief while (computer was down). My only minor disappointment was that the store had no cases for this particular phone. I was looking to purchase a security case w/ stylus. VERY helpful clerk, though. She knew exactly what she was doing. (She speaks Spanish and English.)
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January 2021 by J. W.
New store is clean and two agents usually means the lines go a little faster. However, be aware they charge a markup for Boost products. My $10 SIM was $15 in San Mateo. meh.
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April 2020 by Ashley Maldonado
The boost was great they give a free great phone
